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-   -   Brazzers is fraudulently billing customers (https://gfy.com/showthread.php?t=968964)

TheDoc 05-18-2010 02:43 PM

Quote:

Originally Posted by DigitalTheory (Post 17151353)
I think that guy was purposely playing blind, deaf and dumb with me :1orglaugh:1orglaugh

Some people are skum.... but that doesn't mean trial upgrades are :thumbsup

kristin 05-18-2010 02:44 PM

Quote:

Originally Posted by Scuzz (Post 17151349)
Granted, we only allow 5 gigs at a time, but if you wait an hour or so, you can log in again and carry on.

Then you have a trial members area - it's limited to 5 GBs. You just allow them to pick any content up to 5 GBs. No difference in picking the content they can view.

And they are over in one hour, they won't need to log back in until the next day when they want to blow their load.

DigitalTheory 05-18-2010 02:46 PM

Quote:

Originally Posted by TheDoc (Post 17151360)
Some people are skum.... but that doesn't mean trial upgrades are :thumbsup


Oh no trails are good (for the most part) lol.

gleem 05-18-2010 02:48 PM

Quote:

Originally Posted by kristin (Post 17151362)
Then you have a trial members area - it's limited to 5 GBs. You just allow them to pick any content up to 5 GBs. No difference in picking the content they can view.

And they are over in one hour, they won't need to log back in until the next day when they want to blow their load.

haha, I was about to post that.

I tried this for a while, limiting number of videos works better, they upgrade faster. Limiting to 500mb worked better than limiting to 1GB a day too.


The less you give, the faster they upgrade, period.

All this assumes you have a good CMS / Templates show enough to let em know you have the motherload of content waiting for them and all your thumbs are tempting.

Major (Tom) 05-18-2010 03:11 PM

Quote:

Originally Posted by kristin (Post 17150213)
It's a trial members area, most sites have them.

Otherwise, a member will come in and download your entire site in the trial period and never convert.

And most sites do not advertise it's a limited trial area.

AMEN sister.
ds

rabbit 05-18-2010 03:12 PM

Welcome to 2004

Atticus 05-18-2010 03:14 PM

Quote:

Originally Posted by TheDoc (Post 17151312)
No it's limited, if you purchase the unlimited package, you don't get unlimited dvd's your first month with your free trial.

As I have already said, they run it differently, it's a mainstream business that sends products, again we can't do that, thus our billing rules are greatly different.

You know what.. screw NetFlix, we were doing trial upgrades like this before NetFlix was around... in my opinion, they're ones doing it wrong.

Once again you're wrong. Even with the 1 DVD at a time trial they offer you can view unlimited streaming movies/shows.

The point is they offer a free month trial and the terms of that trial are clearly visible. You get to try their service for a month. If you like it, stay a member. If you dont, cancel. This was the point of the thread. Brazzers trial memberships are just a small sampling of what they offer and nowhere do they actually mention this. A trial should allow a customer to test out the product/service so they can determine if they want to continue and pay full price.

TheDoc 05-18-2010 03:26 PM

Quote:

Originally Posted by Atticus (Post 17151446)
Once again you're wrong. Even with the 1 DVD at a time trial they offer you can view unlimited streaming movies/shows.

The point is they offer a free month trial and the terms of that trial are clearly visible. You get to try their service for a month. If you like it, stay a member. If you dont, cancel. This was the point of the thread. Brazzers trial memberships are just a small sampling of what they offer and nowhere do they actually mention this. A trial should allow a customer to test out the product/service so they can determine if they want to continue and pay full price.

You just wrote out why I wasn't wrong... they give out 1 dvd at a time as a trial, it's limited, because it's a trial.

With a limited porn trial (online vs getting something in the mail) you get to see the members area, see what you would get, the update speeds, server speeds, loading times, and you get a limited amount of content to see what the features are actually like.

This trial more than allows them to see if they're getting and if they to continue with the service or not.

When you allow a porn trial to access everything, they rip you off... the member, frauds the paysite owner, then returns only buying trials, your piracy explodes, and so on.

Simply because you don't like the business model, doesn't make it fraud.

baddog 05-18-2010 03:28 PM

Quote:

Originally Posted by DigitalTheory (Post 17151018)
Just curious as to what constitutes as fraud in this business (serious question)

So let me ask you guys this.

Say a person has a network of sites

person 1 signs up for a website within this network of sites, site A which is 24.95 a month. With an automatic checkedbox for a "trail membership" to website b for an additional 39.99 a month recurring 39.99 a month their after. Therefor paying a total of 65.00 a month

person 2 signs up for website A for 24.95 a month and website b (separately) for 24.95 a month, spending a total of 50.00 a month on the same 2 sites.

Person 1 and person 2 end up talking and realize the difference. Is it fraud?? Is it a charge back (through ccbill) waiting to happen? or is it just shit happens? :1orglaugh

No it is not fraud unless that checked box is not visible or unclickable to change.

will76 05-18-2010 03:34 PM

Quote:

Originally Posted by Roald (Post 17150223)
Well the word says it already "trial" membership not?

Don't think this is anything new though, don't most programs do it like this?

Last I checked " TRIAL" memberships didn't mean limited access, but limited amount of time. Like a 3 day trail.... meaning you pay for 3 days vs 30. Since when did the meaning of trail membership change to mean you only get limited access? And if it does mean that why is it not stated??

TheDoc 05-18-2010 03:38 PM

Quote:

Originally Posted by will76 (Post 17151507)
Last I checked " TRIAL" memberships didn't mean limited access, but limited amount of time. Like a 3 day trail.... meaning you pay for 3 days vs 30. Since when did the meaning of trail membership change to mean you only get limited access? And if it does mean that why is it not stated??

It was around 1999/00 range... and trial means "trying something to find out about it" - you can apply time, download limits, amount of content, it isn't bound to a number of days or any set thing when trying it out.

mpahlca 05-18-2010 03:41 PM

Brazzers should sue the thread starter no banning, no discussion I would sue.

The Doc and Kristin you guys can point out the truth of this over and over your numbers are dead on, and you just gave out great industry info that should help anyone with trials who isn't making as much as they could.

At Twistys we currently give full access full trial but will we for ever? I doubt it. I prefer the limited trial and it's effect on revenue.

SCORE Ralph 05-18-2010 03:56 PM

Quote:

Originally Posted by TheDoc (Post 17150565)
Otherwise stop bitching and go promote some revshare company that has a natural 20% conversion rate and make your $22 average per sale.

20% conversion from trial to full? Damn, I feel pretty good about our 50-60% conversion now :pimp

Atticus 05-18-2010 04:06 PM

Quote:

Originally Posted by TheDoc (Post 17151486)
You just wrote out why I wasn't wrong... they give out 1 dvd at a time as a trial, it's limited, because it's a trial.

With a limited porn trial (online vs getting something in the mail) you get to see the members area, see what you would get, the update speeds, server speeds, loading times, and you get a limited amount of content to see what the features are actually like.

This trial more than allows them to see if they're getting and if they to continue with the service or not.

When you allow a porn trial to access everything, they rip you off... the member, frauds the paysite owner, then returns only buying trials, your piracy explodes, and so on.

Simply because you don't like the business model, doesn't make it fraud.


No its not a limited trial. You obviously dont have NetFlix or have ever taken advantage of their trial.

You sign up for the 1 DVD a month (and unlimited streams) $8.99 plan. You get one free month. If you like the service you can stay a member and you will be charged $8.99 per month and you will receive THE EXACT SAME THING AS THE TRIAL. If during your full membership you want to upgrade to additional DVD's per month then you can do so.

This is an honest trial. Telling the customer the "trial" is $1 but not telling them the content is extremely limited and then auto rebilling for $40 after 24 hours if they want full access is not.

Whatever happend to offering a service that people actually want to continue their membership? All everyone in this thread is discussing is not allowing full trials because the user will download everything and then cancel. Shouldnt the real concern be that the site in question isnt offering any new content that makes the user want to continue their membership?

gideongallery 05-18-2010 04:07 PM

Quote:

Originally Posted by TheDoc (Post 17151222)
When you get a trial with netflix, you can browse everything but you only get a limited amount of movies at once to view... that's how a trial works.

except that the exact same limit for the full membership

and they clearly state that limit on their tour

SCORE Ralph 05-18-2010 04:07 PM

Quote:

Originally Posted by DigitalTheory (Post 17151367)
Oh no trails are good (for the most part) lol.

Not to be a douche, but you've said 'trail' like 20 times when you mean to say 'trial' and it really fucks up some of your sentences :pimp just fyi

Sin_Vraal 05-18-2010 04:09 PM

Quote:

Originally Posted by Karupted Charles (Post 17150250)
Is this really an industry standard now? Damn I guess im just old fashioned from when the days a trial ment exactly that. You got to try out memberships. I dont recall netflix only letting you pick from a few movies to send during your first month trial.

Nono, you got it all wrong. you see a Trial membership is when you sign up for a site, watch a bunch of porn and charge it back.

What you bought was the 'diet membership' , as in, I only need 4 movies to beat off on for a dollar.

Anyone who offers a full trial memnbership is probably getting ripped off. People know how to cancel their membership.

TheDoc 05-18-2010 04:10 PM

Quote:

Originally Posted by gideongallery (Post 17151594)
except that the exact same limit for the full membership

I had to click to the terms to see it.. and again, even if they didn't say it was one in one out, it wouldn't be fraud.

Agent 488 05-18-2010 04:10 PM

why is the doc always wrong. like some malfunctioning bot.

TheDoc 05-18-2010 04:11 PM

Quote:

Originally Posted by Ralph - GetScoreCash (Post 17151570)
20% conversion from trial to full? Damn, I feel pretty good about our 50-60% conversion now :pimp

Sweet....don't you guys have trial upgrades though? Cause a 50/60 natural would put you in the top 1% of any product in the world.

TheDoc 05-18-2010 04:11 PM

Quote:

Originally Posted by Agent 488 (Post 17151608)
why is the doc always wrong. like some malfunctioning bot.

Why are you such a malfunctioning troll?

Sweet 3rd page too...

Minte 05-18-2010 04:15 PM

If the limited trial business model didn't work the business owners wouldn't use it.
There is a reason why most of you speculating about what they do are affiliates and not program owners.

Coup 05-18-2010 04:18 PM

Bourgeouisie exploiting the proletariat
Sounds like they 'get' capitalism.

gonna put up some links

TheDoc 05-18-2010 04:19 PM

Quote:

Originally Posted by Atticus (Post 17151593)
No its not a limited trial. You obviously dont have NetFlix or have ever taken advantage of their trial.

You sign up for the 1 DVD a month (and unlimited streams) $8.99 plan. You get one free month. If you like the service you can stay a member and you will be charged $8.99 per month and you will receive THE EXACT SAME THING AS THE TRIAL. If during your full membership you want to upgrade to additional DVD's per month then you can do so.

This is an honest trial. Telling the customer the "trial" is $1 but not telling them the content is extremely limited and then auto rebilling for $40 after 24 hours if they want full access is not.

Whatever happend to offering a service that people actually want to continue their membership? All everyone in this thread is discussing is not allowing full trials because the user will download everything and then cancel. Shouldnt the real concern be that the site in question isnt offering any new content that makes the user want to continue their membership?


Listen... it comes down to this: They run it one way, other sites run it different ways, and our industry runs differently as well - and with that, not everyone in our Industry runs it like Brazzers.

If you don't like how some people run it, set yours up differently... it's that simple. I for one found a great balance, might have gotten one complaint every 6 months, and still maintained a cb ratio under .5%...

You can update until you turn blue in the face and your trials will still hop until you offer upgrades. The best site to the crap site, it makes no difference. Without upgrades, your losing 30-40% of your money.

gideongallery 05-18-2010 04:22 PM

Quote:

Originally Posted by TheDoc (Post 17151607)
I had to click to the terms to see it.. and again, even if they didn't say it was one in one out, it wouldn't be fraud.

what the fuck are you talking about


http://www.netflix.com/

the bottom picture on the page is actually called

"nm_hiw_iw_dvd_oneout.jpg"

and it says

plus DVD by mail (1 out at a time)

if your selling one thing and delivering another that is fraud.

and it is most certainly dishonest.

gideongallery 05-18-2010 04:24 PM

Quote:

Originally Posted by troncarver (Post 17151157)
isnt this illegal

not illegal but against the posting rules

SCORE Ralph 05-18-2010 04:24 PM

Quote:

Originally Posted by TheDoc (Post 17151612)
Sweet....don't you guys have trial upgrades though? Cause a 50/60 natural would put you in the top 1% of any product in the world.

Depends on the biller, you know how NATS works with trial/upgrades process. If I understood you correctly, I was referring to 50-60% (depending on the site) of those who took a trial converted to full (either by user upgrading manually or not cancelling).

We do mention in our join page (above the JOIN NOW button) that the trial rebills at $29.99 (standard price) after 3 days.

TheDoc 05-18-2010 04:33 PM

Quote:

Originally Posted by gideongallery (Post 17151634)
what the fuck are you talking about


http://www.netflix.com/

the bottom picture on the page is actually called

"nm_hiw_iw_dvd_oneout.jpg"

and it says

plus DVD by mail (1 out at a time)

if your selling one thing and delivering another that is fraud.

and it is most certainly dishonest.

Nice... to bad that promo text has nothing to do with the trial offer...

http://www.netflix.com/FreeTrialInfo

As I said, I had to click to the terms... not that I care, but good god.

TheDoc 05-18-2010 04:35 PM

Quote:

Originally Posted by Ralph - GetScoreCash (Post 17151645)
Depends on the biller, you know how NATS works with trial/upgrades process. If I understood you correctly, I was referring to 50-60% (depending on the site) of those who took a trial converted to full (either by user upgrading manually or not cancelling).

We do mention in our join page (above the JOIN NOW button) that the trial rebills at $29.99 (standard price) after 3 days.

Oh I was meaning more... natural conversions, no upgrades of any kind. Just letting people naturally rebill without doing anything.

I know you guys run a great revshare program... But I do feel you should dump the revshare and go PPS, your company will net more money if you're pulling numbers like that.

Atticus 05-18-2010 04:38 PM

Quote:

Originally Posted by gideongallery (Post 17151634)
what the fuck are you talking about


http://www.netflix.com/

the bottom picture on the page is actually called

"nm_hiw_iw_dvd_oneout.jpg"

and it says

plus DVD by mail (1 out at a time)

if your selling one thing and delivering another that is fraud.

and it is most certainly dishonest.

He has no idea what he is talking about. He makes up a sites trial offer to suit his argument and when called out on it moves on to the next topic.

It's pretty simple...

Legitimate trial (NetFlix): 1 month free to test out the service. You decide to stay a member you get exactly what the trial gave you. Then you have options to upgrade and pay more.

Not legitimate trial (Brazzers and according to this thread a ton of other porn sites): 1-3 day limited trial, which they dont tell you, and the real terms are buried in the terms of service (maybe). Then only if you upgrade to the full price do you actually get full access which was promised on the tour.

SCORE Ralph 05-18-2010 04:38 PM

Quote:

Originally Posted by TheDoc (Post 17151693)
Oh I was meaning more... natural conversions, no upgrades of any kind. Just letting people naturally rebill without doing anything.

Why give the chance to cancel before the 3 days are up via a natural conversion? If they want to upgrade immediately, let them do so :pimp

TheDoc 05-18-2010 04:42 PM

Quote:

Originally Posted by Atticus (Post 17151701)
He has no idea what he is talking about. He makes up a sites trial offer to suit his argument and when called out on it moves on to the next topic.

It's pretty simple...

Legitimate trial (NetFlix): 1 month free to test out the service. You decide to stay a member you get exactly what the trial gave you. Then you have options to upgrade and pay more.

Not legitimate trial (Brazzers and according to this thread a ton of other porn sites): 1-3 day limited trial, which they dont tell you, and the real terms are buried in the terms of service (maybe). Then only if you upgrade to the full price do you actually get full access which was promised on the tour.

What's pretty simple.... is you don't like the business model, that's fair enough - I said that.

Again, a trial is "trying something to find out about it" - and that's exactly what Brazzers offers.

The only problem here is your ability to understand that trials mean different things to different companies.

TheDoc 05-18-2010 04:44 PM

Quote:

Originally Posted by Ralph - GetScoreCash (Post 17151703)
Why give the chance to cancel before the 3 days are up via a natural conversion? If they want to upgrade immediately, let them do so :pimp

Exactly.. You guys do it in an honest way. :thumbsup

Knocking trial upgrades because this is how brazzers does it, is silly though (not saying you were) It's just another way to do it, only reason people are hating is because it's brazzers.

Karupted Charles 05-18-2010 04:51 PM

Quote:

Originally Posted by TheDoc (Post 17151723)
Exactly.. You guys do it in an honest way. :thumbsup

Knocking trial upgrades because this is how brazzers does it, is silly though (not saying you were) It's just another way to do it, only reason people are hating is because it's brazzers.

No the reason people are hating as you put (I hate that term) it is because they do not disclose even in a hidden TOS that you do not get full access when you join the 2 day trial. Then when a customer does have an issue they threaten them with and industry wide blacklist. This type of tactic only pushes customers away from joining legitimate sites like scores who does it right, in the future.

TheDoc 05-18-2010 05:05 PM

Quote:

Originally Posted by Karupted Charles (Post 17151759)
No the reason people are hating as you put (I hate that term) it is because they do not disclose even in a hidden TOS that you do not get full access when you join the 2 day trial. Then when a customer does have an issue they threaten them with and industry wide blacklist. This type of tactic only pushes customers away from joining legitimate sites like scores who does it right, in the future.

I don't think not having it on your terms or clearly spelled is an issue.. fraud wise, but it doesn't mean I do it that way.

Even when you add honest upgrades, some people bitch... it's not like when you get aggressive the support complaints rock through the doors. You get like 1 or 2 more, out of 100's of sales.

The scale of averages kicks in.. not everyone thinks they got ripped off and some think they got ripped off even when they got exactly what the tour said.

SCORE Ralph 05-18-2010 05:13 PM

Quote:

Originally Posted by TheDoc (Post 17151723)
Exactly.. You guys do it in an honest way. :thumbsup

Knocking trial upgrades because this is how brazzers does it, is silly though (not saying you were) It's just another way to do it, only reason people are hating is because it's brazzers.

We do go a step further and contact customers who have not logged in. It has helped us prevent fraud in the past and catch carders and such.

TheDoc 05-18-2010 05:15 PM

Quote:

Originally Posted by Ralph - GetScoreCash (Post 17151834)
We do go a step further and contact customers who have not logged in. It has helped us prevent fraud in the past and catch carders and such.

Sweet, TopBucks does the same thing to non-logged in members, and it has greatly help reduce fraud. Would be sweet if nats could make that a standard feature :)

LickMyBalls 05-18-2010 05:19 PM


Fbomb - BANNED FOR LIFE 05-18-2010 05:36 PM

Thats what I see when clcking join now on www.milfslikeitbig.com

Annual memberships do not rebill automatically.
3 Month memberships rebill at $49.95 every 3 months until cancelled.
Monthly memberships rebill at $24.95 per month until cancelled.
Trial memberships rebill at $1.00 per month until cancelled.

gideongallery 05-18-2010 06:05 PM

Quote:

Originally Posted by TheDoc (Post 17151686)
Nice... to bad that promo text has nothing to do with the trial offer...

http://www.netflix.com/FreeTrialInfo

As I said, I had to click to the terms... not that I care, but good god.

both the trial offer and the full membership offer the same 1 out per day limit

so that statement is total bullshit.


show me one thing that is in the main offer that is taken out of the trial and you would have a point.

but until you do you just trying to justify selling them one thing and delivering another.


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