Do you have merchant and IPSP accounts for paysites?

I did forget a biggie that merchant is good for - internal xsales, setting up of accounts and sites, etc. Those things do make the merchant account much easier to use.

OMG who is that princess in your avatar?

O Grand Poobah SHAP I was going to start one of "these threads" a couple days ago as I've noticed sales sucking BALLZ this week, October overall not so great. But then I would be "the complainer". So when I see The Great Shap complaining, well, then I feel better - and not, at the same time. LOL Basically, sales are down 35% this week. Grrrr!


And that's the thing Kristin: I switched the cascade to Epoch several times and the sales were as bad, if not worse. Double Grrrr! Hate it when that happens 'cause then there'
s no "relief". LOL

PS: ur pretty. :)

Hehe, Felicia has me beat. She's hot.

Are you guys Cascading or relying on one merchant?

Didn't you have this problem a few weeks back? Sales dropping off the chart?

Time to check the server logs perhaps...

--edit, nm I see CCBill_Paul is doing so

Please report back Paul...

Been slow all week. Thank God for all of the recurring memberships. I thought it was something with my site or processor.
It will pick up. Usually I say "It could be worse, it could be raining" but in this case some cold, wet weather might help. :D
Piper

down a bit, but not drastic

October as a whole has been lower than last month, started picking up through yesterday, then overnight/early this morning, it dropped off a cliff....
I'm actively sending to about 10-12 sponsors and seeing it pretty much across the board

i bet everyone was watching the minors come up.

my sales are normal, ~average in last days. however i can tell you the same about the averages of last months. i think i make ~same $$$/m since april 2010...
[selling paysite memberships]

Shap, I see the same thing... going to take a closer look at my ratios now

40 million Americans are on foodstamps. Go figure.

Scary thing is everybody I know doing decent volume is seeing it big time.

Yup, numbers looks strange

The day before yesterday : 7.14% form view -> form submission
Yesterday : also 7.14% form view -> form submission
Today : 1.85% form view -> form submission

So a huge drop in submissions today

Maybe CCBILL has some issues with their forms, because I also have some issues
with an upgrade form not showing the correct numbers.

EXACTLY the same here. I have a feeling their stats may not be caught up on the form submissions. Are your submissions off from 2 to 6am?

My sales are almost completly dead today so a little hard to tell, but the answer would be yes :)

I am looking into our reports and would be happy to look into yours specifically if you would like to send me your account number.

I am sure that your upgrade form not showing the correct numbers is specific to your account so I would be happy to take a look into that as well.

Today's sales sucked.... I normally do a lot of business about 11pm to 5am when the lurkers finally decided to buy and nothing this morning which is odd, but not totally unusual.

Then I sold a Size Genetics Extender... nice! $149 helped to make up for that slow ass morning.

Shap,
Did flipping the cascade fix the problem?

Thanks Paul, already having Charles from clientsupport dealing with this.

yes ma'am..waited over 9 months for it..I refuse to use any 3rd party processor. I was with Jettis before that so I'm a bit traumatized lmao.

It's the ALIENS .. UFOs lol

http://www.huffingtonpost.com/2010/1..._n_761717.html

Actually not doing xsells or any of that shit at all. Want to keep my merchant account.:)

Don't know what you use for a secondary Shap but we use Epoch, and the forms loading via Epoch are WAY slow. They get 99% loaded then freeze for 30-45 seconds, all forms, all accounts. Weird. Contacted Epoch, they're investigating now...

CCBill forms load quick as shit, tho - don't know once they've been filled out then actually submitted to CCBill tho. Have you tested that? Load times & submission times/approval-denial time frames?

You know how surfers with a hard-on hate to wait...

Sales are finally good here this month :)

Actually we've got exactly the opposite: ccbill is very slow to load, usually it's about 10-15 seconds before the page starts to load, regardless of ISP or time of the day. Epoch is much faster from CCBill but still not ideal.

If you can please email me a traceroute from where you are to our join page. Thank you.

Kristen,

I have to disagree with you here on several levels. First and foremost, your costs shouldn't be anywhere near as high with a direct merchant account in comparison to an IPSP.

Secondly, you have to be able to trust the scrub that's being done on the IPSP which means you should be testing your PC content against a direct solution and looking at the approved/decline ratio to see if the scrub is eliminating clean business. The scrub is only as good as the data available and the parameters set.

Dave asks a good question here.

If your cascading, you can look at the approval rate jump on your second tier processor and see whether there's been a significant change in the ratio of initial declines and secondary approvals.

If you're not cascading, you have to look at the attempted transactions and have your processor retrieve the decline reason codes and match them back to see if one specific type is cropping up if your numbers are wonky.

Alternatively, have someone run a couple of known "good" cards through to see what response you get and include a couple of over the shelf stored values to see what the result is on a known entity.

:firehair the end is nigh

http://alittleknowledge.files.wordpr...10/jackass.jpg

Well Epoch was down for a short time at 2:45PM Mountain time, but anytime they go down (even for a short time) there will be shitty sales for that whole day+. This is has happened consistently for me in the last 11 years.

Absolutely horrible month for sales :Oh crap

I was gonna say the ccbill scrub is in over drive but maybe its a technical problem. ccbill ratios have been bouncing never seen ratios this bad over a 500 blog network you would like to think there would be more stability in ratios. then it goes back to normal. but I can only base it on me

Sales have been rocking for me!

Why did I say that? Now they'll drop....

::::::KNOCK ON WOOD::::::

maybe this is turning people off...

http://pagingdrgupta.blogs.cnn.com/2...itive-for-hiv/

The #1 reason that every established program with REAL sales/members should have their own merch? Control. By utilizing a 3rd party processor you are putting your company at huge risk. Top Bucks and Twistys are well established programs with quality members databases I'm sure...yet you both have to suffer huge losses because of the irresponsibility of so many other companies under the same processor. And lets not forget those processors that have completely closed shop and subsequently shut down entire programs/companies.

We constantly monitor sales and trends. Although we do not see anything that is affecting sales as a whole, we are looking into this to see if we can find any patterns.

Anyone who believes they may be affected should contact your account rep or write directly to support <at> epoch.com.

The last month or two there seems to be very specific days in which every site and processor shows very weak sales. From the biggest sites to the smallest and across all billers.

Oddly, I don't know about other sites but we are also seeing wild upswings as well with record breaking sales days. Same traffic as usual, but sales are waaay up.

Very odd, but I don't think you can pin this on one biller. It is something else in the background.

Does anyone with billing experience know what the major billers all have in common? That's where the issue is I think.