CCBill, please, PLEASE, define 'soon' - Page 2 - GoFuckYourself.com

epitome · 02-01-2013, 01:23 AM

The next thing I am going to have done is integrating the Epoch API into Kayako so that when someone opens a ticket it searches for their record and presents it in the customer info screen. From there will have one click retention, billing extensions and cancellations.

SpeedoDave · 02-01-2013, 07:27 AM

I've given up using their stats - I've complained and all I get told is to use another browser - WTF?

tfs · 02-01-2013, 01:50 PM

Quote:

Originally Posted by Fiddler

Are stats actually not working for people? I'm in CCBill everyday it all works... well eventually, it's just a bit slow to pull up results.

CCBill works fine if you don't make sales and there is no data to pull. Otherwise it goes like like this: Slow stats. Waiting... No stats. Browser freeze. F4. Reboot.

I still love the consistant payouts every week.

2013 · 02-01-2013, 01:51 PM

2013 · 02-01-2013, 01:53 PM

Quote:

Originally Posted by 2013

kyro · 02-01-2013, 04:30 PM

Quote:

Originally Posted by The Hun

At all the tradeshows I've been talking with CCBill and their stats. Every time we spoke they promised new stats were coming soon. Now I'm trying to get stats from this year and their calendar tool let's me select a date up to December 2009... That's 3 years ago. I don't want to put any pressure on you guys, but please define 'soon'...

i think in this case soon means, never going to happen.

i dont use ccbill because their stats sucks so bad you cant tell where your sales come from. only morons advertise without knowing where their sales come from. or people who don't make sales at all.

rowan · 02-01-2013, 07:36 PM

Where's the ccbill rep saying that they can't see any problems and to email them directly for further discussion?

mechanicvirus · 02-01-2013, 09:07 PM

Heres my question, if the hun posted this in 2007, would it have gotten more traction?

The Hun · 02-01-2013, 09:15 PM

Nah, I asked them in 2007!!

The Hun · 02-01-2013, 09:16 PM

Or was that 2005... can't remember... too long ago!

mechanicvirus · 02-01-2013, 09:17 PM

So you asked them for the past 10 years, basically being one of the biggest affiliate websites to ever exist, and they have never straight forward acknowledged you about it?

The Hun · 02-01-2013, 09:24 PM

They're stuck even firmer in the past that I am... ehh... was... ehh... whatever

RazorSharpe · 02-02-2013, 04:25 AM

Quote:

Originally Posted by rowan

Where's the ccbill rep saying that they can't see any problems and to email them directly for further discussion?

He'll be here soon ....

jscott · 02-02-2013, 05:04 AM

Quote:

Originally Posted by rowan

Where's the ccbill rep saying that they can't see any problems and to email them directly for further discussion?

Ya i'm surprised they dont even care to post those replies anymore.

I think ccbill reps are required to not post on GFY anymore on anything that is showing ccbill negatively.

extreme · 02-02-2013, 09:29 AM

I don't get ccbill. They must have tons of cash to throw at this problem. Why not get in touch with a serious webshop and get a modern, responsive html5 design and a new high-iperforming backend. Sure they got a _lot_ of data but this problem is solvable.

The Porn Nerd · 02-02-2013, 09:56 AM

There's a wonderful song by the band Yes, from their album Tales From Topographic Oceans, called "Soon".

Or was that song on the album Relayer?

Anyway, I hope this was helpful. :D

Sly · 02-02-2013, 09:57 AM

Quote:

Originally Posted by Socks

Truth is they don't know.

Truth is they don't care. This has been a problem for years. Those that care have left the building.

Barefootsies · 02-02-2013, 09:57 AM

Quote:

Originally Posted by jscott

Ya i'm surprised they dont even care to post those replies anymore.

I would say that is probably a good policy. Especially considering the volume of trolls on witch hunts, and crying over petty ante things they can't control. Over the past few years, you have seen a lot of formerly active companies stop posting to the GFY mobs any longer.

At the porn conferences, a lot of companies have actually admitted to taking this position (no longer posting on GFY).

Konda · 02-02-2013, 10:11 AM

IBILL's stats interface in 1998 was better than CCBILL's is today...

I don't get it, it's all database driven, why not just make a new simple and easy to use stats interface. Shouldn't take a single programer more than a couple of months.

iwantchixx · 02-02-2013, 11:42 AM

Quote:

Originally Posted by Rebel D

you are all now banned from the hun

Can someone from your company please contact me? No drama but been trying to get a response from someone for over a month now. slick @ vdbucks .com

Robbie · 02-02-2013, 01:15 PM

Okay...I'm gonna guess that nobody from CC Bill is gonna post in this thread. lol

But hey...if you go to the Phoenix Forum they have "snack shacks"

jscott · 02-03-2013, 02:03 AM

Quote:

Originally Posted by Barefootsies

I would say that is probably a good policy. Especially considering the volume of trolls on witch hunts, and crying over petty ante things they can't control. Over the past few years, you have seen a lot of formerly active companies stop posting to the GFY mobs any longer.

At the porn conferences, a lot of companies have actually admitted to taking this position (no longer posting on GFY).

Ya good point, but, this a postworthy topic. I mean, ccbill stats not loading for an entire year, this is a BIG BIG BIG deal.

rowan · 02-03-2013, 10:07 PM

"Request sent. Waiting for server response..."

I tried to look up one day - 24 hours worth - of sales on affiliateadmin.ccbill.com, and this is as far as I got.

It's really frustrating that ccbill continue to use this antiquated and broken stats system.

PornDiscounts-R · 02-04-2013, 12:45 AM

Quote:

Originally Posted by rowan

"Request sent. Waiting for server response..."

I tried to look up one day - 24 hours worth - of sales on affiliateadmin.ccbill.com, and this is as far as I got.

It's really frustrating that ccbill continue to use this antiquated and broken stats system.

Login here instead admin.ccbill.com/
Always slow, but does load stats. well, for the most part

johnnyloadproductions · 02-04-2013, 12:49 AM

I'm sure their overhaul will cost millions of dollars considering all the data they house.

Consider all the flaky traffic now and all the remote applications demanding stats all the time. Their system is probably really taxed out and there isn't much they can do until they get a better backend server software architecture.

rowan · 02-04-2013, 01:11 AM

Quote:

Originally Posted by thebestamateur

Login here instead admin.ccbill.com/
Always slow, but does load stats. well, for the most part

Cheers for that... never seen that interface before, it's like a dolled up version of affiliateadmin.ccbill.com. Unfortunately it seems to suffer the same problem:

Request sent. Waiting for server response...

(gave up after just over 4 minutes of waiting.)

PornDiscounts-R · 02-04-2013, 01:19 AM

Quote:

Originally Posted by rowan

Cheers for that... never seen that interface before, it's like a dolled up version of affiliateadmin.ccbill.com. Unfortunately it seems to suffer the same problem:

Request sent. Waiting for server response...

(gave up after just over 4 minutes of waiting.)

Crap, was the best i could suggest. It works for me. Using IE9

The Hun · 02-04-2013, 04:17 AM

Quote:

Originally Posted by johnnyloadproductions

I'm sure their overhaul will cost millions of dollars considering all the data they house.

Nope... great thing about programming and databases is that it makes no difference if you need to write it for one database entry or 50.0000 a day. The programming stays the same.

And while they're programming, it would be great if they could build a system where they rotate programs for you, depending on the traffic, targeted to the audience you send them. It's not hard to program something like that. And everybody would benefit... Ah well...

just a punk · 02-04-2013, 04:35 AM

Quote:

Originally Posted by Roald

They will define "soon" soon for you!

sojproductions · 02-04-2013, 05:00 AM

been trying to load Januarys credit / check reports for over an hour now, this is such a waste of my time. CCBill, please listen to your customers!!

bellskids · 02-04-2013, 07:41 AM

Quote:

Originally Posted by Konda

IBILL's stats interface in 1998 was better than CCBILL's is today...

I don't get it, it's all database driven, why not just make a new simple and easy to use stats interface. Shouldn't take a single programer more than a couple of months.

lol really? as i recall ibill provided very limited information in their admin. CCBIll stats from any time prior to about 2010 worked fine. Ive just wasted 40 minutes trying to pull numbers from january 2013.. Fucking ridiculous.

johnnyloadproductions · 02-04-2013, 08:14 AM

Quote:

Originally Posted by The Hun

Nope... great thing about programming and databases is that it makes no difference if you need to write it for one database entry or 50.0000 a day. The programming stays the same.

And while they're programming, it would be great if they could build a system where they rotate programs for you, depending on the traffic, targeted to the audience you send them. It's not hard to program something like that. And everybody would benefit... Ah well...

Then why is it taking so long?

Restructuring tables can be a feat, assuming they did a poor job implementing good standards.
From what I gathered by listening to what others said from talking to reps, it is a software issue that isn't scaling well from what I understand.

I'm disappointed a software engineer such as yourself wouldn't understand this, I mean seriously, come on!

The Hun · 02-04-2013, 08:19 AM

I keep over estimating my colleagues ;-)

02-01-2013, 07:27 AM	#52
SpeedoDave Confirmed User Industry Role: Join Date: Sep 2003 Location: Aussie until we are convicts no more. Posts: 354	I've given up using their stats - I've complained and all I get told is to use another browser - WTF? __________________ I feel old since I started SpeedoFetish.com back in 2001.

02-02-2013, 09:29 AM	#65
extreme Confirmed User Industry Role: Join Date: Oct 2002 Location: lalaland Posts: 2,120	I don't get ccbill. They must have tons of cash to throw at this problem. Why not get in touch with a serious webshop and get a modern, responsive html5 design and a new high-iperforming backend. Sure they got a _lot_ of data but this problem is solvable. __________________ Browse and find new paysites with screenshot-preview Export FHGs/FLVs/Paysites by JSON, XML, CSV and Text Find FHGs/FLVs/Paysites from any given Category or Search-query

02-02-2013, 09:56 AM	#66
The Porn Nerd Living The Dream Industry Role: Join Date: Jun 2009 Location: Inside a Monitor Posts: 19,548	There's a wonderful song by the band Yes, from their album Tales From Topographic Oceans, called "Soon". Or was that song on the album Relayer? Anyway, I hope this was helpful. :D __________________ My Affiliate Programs: Porn Nerd Cash \| Porn Showcase \| Aggressive Gold Over 90 paysites to promote! Now on Teams: peabodymedia

02-02-2013, 01:15 PM	#71
Robbie Leaner, Meaner, Faster Industry Role: Join Date: Aug 2002 Location: Vegas Posts: 20,959	Okay...I'm gonna guess that nobody from CC Bill is gonna post in this thread. lol But hey...if you go to the Phoenix Forum they have "snack shacks" __________________ -Robbie ClaudiaMarie.Com

02-04-2013, 05:00 AM	#80
sojproductions Confirmed User Join Date: Aug 2006 Posts: 2,160	been trying to load Januarys credit / check reports for over an hour now, this is such a waste of my time. CCBill, please listen to your customers!! __________________ ICQ: 404-159-022 Blue Pixels Profits - Uk Solo Tranny sites & Crossdressing! Filthy Profits - Uk MILF Solo Sites

02-01-2013, 01:23 AM	#51
epitome So Fucking Lame Industry Role: Join Date: Jun 2009 Location: St. Petersburg, FL Posts: 12,156	The next thing I am going to have done is integrating the Epoch API into Kayako so that when someone opens a ticket it searches for their record and presents it in the customer info screen. From there will have one click retention, billing extensions and cancellations.

02-01-2013, 01:51 PM	#54
2013 So Fucking Banned Industry Role: Join Date: Jan 2013 Location: lollling Posts: 4,390

02-01-2013, 07:36 PM	#57
rowan Too lazy to set a custom title Join Date: Mar 2002 Location: Australia Posts: 17,393	Where's the ccbill rep saying that they can't see any problems and to email them directly for further discussion?

02-01-2013, 09:07 PM	#58
mechanicvirus Confirmed User Industry Role: Join Date: Feb 2005 Location: Southern California Posts: 3,796	Heres my question, if the hun posted this in 2007, would it have gotten more traction?

02-01-2013, 09:15 PM	#59
The Hun Confirmed User Join Date: Jan 2001 Location: The Netherlands Posts: 1,207	Nah, I asked them in 2007!!

02-01-2013, 09:16 PM	#60
The Hun Confirmed User Join Date: Jan 2001 Location: The Netherlands Posts: 1,207	Or was that 2005... can't remember... too long ago!

02-01-2013, 09:17 PM	#61
mechanicvirus Confirmed User Industry Role: Join Date: Feb 2005 Location: Southern California Posts: 3,796	So you asked them for the past 10 years, basically being one of the biggest affiliate websites to ever exist, and they have never straight forward acknowledged you about it?

02-01-2013, 09:24 PM	#62
The Hun Confirmed User Join Date: Jan 2001 Location: The Netherlands Posts: 1,207	They're stuck even firmer in the past that I am... ehh... was... ehh... whatever

02-02-2013, 10:11 AM	#69
Konda ... Industry Role: Join Date: Apr 2003 Posts: 2,280	IBILL's stats interface in 1998 was better than CCBILL's is today... I don't get it, it's all database driven, why not just make a new simple and easy to use stats interface. Shouldn't take a single programer more than a couple of months.

02-03-2013, 10:07 PM	#73
rowan Too lazy to set a custom title Join Date: Mar 2002 Location: Australia Posts: 17,393	"Request sent. Waiting for server response..." I tried to look up one day - 24 hours worth - of sales on affiliateadmin.ccbill.com, and this is as far as I got. It's really frustrating that ccbill continue to use this antiquated and broken stats system.

02-04-2013, 12:49 AM	#75
johnnyloadproductions Account Shutdown Industry Role: Join Date: Oct 2008 Location: Gone Posts: 3,611	I'm sure their overhaul will cost millions of dollars considering all the data they house. Consider all the flaky traffic now and all the remote applications demanding stats all the time. Their system is probably really taxed out and there isn't much they can do until they get a better backend server software architecture.

02-04-2013, 08:19 AM	#83
The Hun Confirmed User Join Date: Jan 2001 Location: The Netherlands Posts: 1,207	I keep over estimating my colleagues ;-)