Welcome to the GoFuckYourself.com - Adult Webmaster Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.

Post New Thread Reply

Register GFY Rules Calendar
Go Back   GoFuckYourself.com - Adult Webmaster Forum > >
Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
Thread Tools
Old 02-08-2013, 09:19 AM   #1
adultforum
SEO SPECIALIST
 
adultforum's Avatar
 
Industry Role:
Join Date: Nov 2010
Location: Europe
Posts: 2,438
WEBAIR Support sucks

Webair have the worst support you will ever see. I advise DO NOT USE WEBAIR for hosting. EVER !!!!!!!
__________________
ICQ#: 376883609 Skype: AdultSEO

[email protected]
SEO Specialists - will make it happen.

Awesome domains for sale - Reserve yours now.

It’s never too late to MAKE MONEY with BITCOIN. Use this link and receive a 10% fee discount for 6 months.
adultforum is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 09:26 AM   #2
DamianJ
Too lazy to set a custom title
 
DamianJ's Avatar
 
Industry Role:
Join Date: Jul 2006
Location: A magical land
Posts: 15,808
Cue webair fake nick shills saying how awesome they are in 3...2...1
DamianJ is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 09:27 AM   #3
Marcus Aurelius
No Refunds Issued.
 
Marcus Aurelius's Avatar
 
Industry Role:
Join Date: Apr 2003
Posts: 14,809
Water is wet.
Marcus Aurelius is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 09:28 AM   #4
Fat Panda
Porn is Dead. Move along.
 
Fat Panda's Avatar
 
Industry Role:
Join Date: Aug 2006
Posts: 13,292
sure hear this a lot
Fat Panda is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 09:32 AM   #5
AllAboutCams
Femcams.com
 
AllAboutCams's Avatar
 
Industry Role:
Join Date: Jul 2011
Location: bjcam.com
Posts: 12,213
Really i've never heard that before
AllAboutCams is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 09:35 AM   #6
Barefootsies
Choice is an Illusion
 
Barefootsies's Avatar
 
Industry Role:
Join Date: Feb 2005
Location: Land of Obama
Posts: 42,635
:2cents

Quote:
Originally Posted by DamianJ View Post
Cue webair fake nick shills saying how awesome they are in 3...2...1
__________________
Should You Email Your Members?

Link1 | Link2 | Link3

Enough Said.

"Would you rather live like a king for a year or like a prince forever?"
Barefootsies is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 09:38 AM   #7
john FVC
Confirmed User
 
john FVC's Avatar
 
Industry Role:
Join Date: Jan 2004
Location: Europe
Posts: 671
We have had an absolute nightmare with them. I think they have outsourced their ticket support. The amount of stuff we have broken after repeated requests is incredible. They really do feel like a sinking ship now.
__________________


Convert with your MILF & Mature traffic.

CCBill 50% -60% Revshare
john FVC is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 09:39 AM   #8
Markul
Likes Pie
 
Markul's Avatar
 
Industry Role:
Join Date: Dec 2007
Location: The land that liberated porn
Posts: 12,400
What else is new?
__________________
Get 5% for life on Model Earnings and Fan token buys with AdultNode.com - Studio Link - Creators keep 100% of your earnings
Markul is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 09:40 AM   #9
Google Expert
Webmaster
 
Google Expert's Avatar
 
Industry Role:
Join Date: Jun 2004
Posts: 14,295
Quote:
Originally Posted by john FVC View Post
We have had an absolute nightmare with them. I think they have outsourced their support.
You think?

Google Expert is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 10:49 AM   #10
WebairDanny
Registered User
 
WebairDanny's Avatar
 
Join Date: Aug 2009
Posts: 64
:stop

Woah Woah Woah...... I spoke to you personally this morning, so I know very well this issue reflects in NO way on our support. The entire matter works directly with our Sales/CS team and you were handled professionally.

Looks more like you're bored on a Friday trying to start a fight....... (get back to work)


You opened a support ticket requesting the following:

Hi there, I just brought all the domains listed in this account and the previous owner also gave me the hosting since he will not need it anymore. I want to know what hosting package does it have now so i can compare with the other cheap hosting packages i have on other servers. I will keep here only those blogs so i suppose it shouldn't be expensive.



You were then sent a URL to view our lower end shared virtual plans by a member of our technical team. The ticket was then sent to Customer Service, and within 3 hours you jumped into a chat where I spoke with you personally and let you know that Ill have our technicians pull your current usage and specs. And get back to you with a more economical plan for your needs.

At no point were you mistreated, and at no point did you even work directly with our support team.

That being said.....Were still happy to work with you, and we can certainly help you to get down to a smaller $4 dollar virtual account like you requested.

Thank You Kindly,
DM
__________________
Webair Internet Development, Inc.
Phone: 1 866 WEBAIR 1 x-214
Fax: 516.938.5100
[email protected]
AIM: WebairDanny
ICQ: 602-774-617
WebairDanny is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 11:00 AM   #11
Profits of Doom
Monster Rain
 
Profits of Doom's Avatar
 
Industry Role:
Join Date: Feb 2004
Location: Mongo
Posts: 4,978
Quote:
Originally Posted by john FVC View Post
We have had an absolute nightmare with them. I think they have outsourced their ticket support. The amount of stuff we have broken after repeated requests is incredible. They really do feel like a sinking ship now.
I bought a site last year that was hosted on a $40 a month Webair virtual account, and since I have so many boxes and virtual accounts at various places I decided to keep the account. The amount of issues I had in a month was absolutely mind blowing, and every time I would put in a support ticket it was a MINIMUM of 3 hours for each reply. I finally couldn't take it anymore and moved the site and closed the account...
Profits of Doom is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 11:08 AM   #12
Google Expert
Webmaster
 
Google Expert's Avatar
 
Industry Role:
Join Date: Jun 2004
Posts: 14,295
Ever notice that in every webair thread some rep comes in and starts saying that it's never their fault? Customer is to blame, etc.
Google Expert is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 11:16 AM   #13
Markul
Likes Pie
 
Markul's Avatar
 
Industry Role:
Join Date: Dec 2007
Location: The land that liberated porn
Posts: 12,400
wow.. did you just paste the contents of a clients ticket on a public board? wtf.
__________________
Get 5% for life on Model Earnings and Fan token buys with AdultNode.com - Studio Link - Creators keep 100% of your earnings
Markul is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 11:26 AM   #14
WebairDanny
Registered User
 
WebairDanny's Avatar
 
Join Date: Aug 2009
Posts: 64
Quote:
Originally Posted by Cylon View Post
Ever notice that in every webair thread some rep comes in and starts saying that it's never their fault? Customer is to blame, etc.


There is nothing to defend, hes wants to downgrade his account. Were following procedure to do so and our Support Team is Being called into question.
__________________
Webair Internet Development, Inc.
Phone: 1 866 WEBAIR 1 x-214
Fax: 516.938.5100
[email protected]
AIM: WebairDanny
ICQ: 602-774-617
WebairDanny is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 11:30 AM   #15
mamaliga
la gente está muy loca
 
mamaliga's Avatar
 
Industry Role:
Join Date: Mar 2011
Location: 1Gbps
Posts: 1,319
Quote:
Originally Posted by Markul View Post
wow.. did you just paste the contents of a clients ticket on a public board? wtf.
was about to said that too
mamaliga is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 11:34 AM   #16
Dirty F
Too lazy to set a custom title
 
Dirty F's Avatar
 
Industry Role:
Join Date: Jul 2001
Posts: 59,204
Sounds like another Webair success story!
Dirty F is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 11:35 AM   #17
Dirty F
Too lazy to set a custom title
 
Dirty F's Avatar
 
Industry Role:
Join Date: Jul 2001
Posts: 59,204
Quote:
Originally Posted by WebairDanny View Post
Woah Woah Woah...... I spoke to you personally this morning, so I know very well this issue reflects in NO way on our support. The entire matter works directly with our Sales/CS team and you were handled professionally.

Looks more like you're bored on a Friday trying to start a fight....... (get back to work)


You opened a support ticket requesting the following:

Hi there, I just brought all the domains listed in this account and the previous owner also gave me the hosting since he will not need it anymore. I want to know what hosting package does it have now so i can compare with the other cheap hosting packages i have on other servers. I will keep here only those blogs so i suppose it shouldn't be expensive.



You were then sent a URL to view our lower end shared virtual plans by a member of our technical team. The ticket was then sent to Customer Service, and within 3 hours you jumped into a chat where I spoke with you personally and let you know that Ill have our technicians pull your current usage and specs. And get back to you with a more economical plan for your needs.

At no point were you mistreated, and at no point did you even work directly with our support team.

That being said.....Were still happy to work with you, and we can certainly help you to get down to a smaller $4 dollar virtual account like you requested.

Thank You Kindly,
DM
Hold on, you just posted a private ticket?
This can't be real.
Dirty F is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 11:37 AM   #18
adultforum
SEO SPECIALIST
 
adultforum's Avatar
 
Industry Role:
Join Date: Nov 2010
Location: Europe
Posts: 2,438
WebairDanny should i expect that you will post my personal data on forum as well if i keep those sites hosted with webair???? It was very unprofessional what you just did ! You didn't learn the PRIVACY lesson during high school? You could explain here in few words what i wrote in the ticket but not copy-paste...Oh my god, now i understand why everybody hates webair...
__________________
ICQ#: 376883609 Skype: AdultSEO

[email protected]
SEO Specialists - will make it happen.

Awesome domains for sale - Reserve yours now.

It’s never too late to MAKE MONEY with BITCOIN. Use this link and receive a 10% fee discount for 6 months.
adultforum is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 11:40 AM   #19
Penny24Seven
So Fucking What
 
Penny24Seven's Avatar
 
Industry Role:
Join Date: Jun 2007
Location: USA
Posts: 6,289
well they must be doing something right, 9 years with them and I have no issues. Even if I did have a problem I would not run here and trash them. I know of 2 more scammers this week, another scamming program and to many other things to post if it was bash time
__________________
Our site is coming soon. It will be one of the best ever! I know so. Brian and Penny
Penny24Seven is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 11:43 AM   #20
Penny24Seven
So Fucking What
 
Penny24Seven's Avatar
 
Industry Role:
Join Date: Jun 2007
Location: USA
Posts: 6,289
Quote:
Originally Posted by adultforum View Post
WebairDanny should i expect that you will post my personal data on forum as well if i keep those sites hosted with webair???? It was very unprofessional what you just did ! You didn't learn the PRIVACY lesson during high school? You could explain here in few words what i wrote in the ticket but not copy-paste...Oh my god, now i understand why everybody hates webair...
because it shows you were bitching about 4 bucks? LOL yeah he prob should not have done that but wanted to make you look like an idiot
__________________
Our site is coming soon. It will be one of the best ever! I know so. Brian and Penny
Penny24Seven is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 11:43 AM   #21
Google Expert
Webmaster
 
Google Expert's Avatar
 
Industry Role:
Join Date: Jun 2004
Posts: 14,295
Quote:
Originally Posted by WebairDanny View Post

There is nothing to defend, hes wants to downgrade his account. Were following procedure to do so and our Support Team is Being called into question.
Google Expert is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 11:46 AM   #22
SuckOnThis
So Fucking Banned
 
Join Date: Oct 2003
Location: In my head
Posts: 6,844
Whats next? Posting the guys credit card number and address?
SuckOnThis is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 11:46 AM   #23
Marcus Aurelius
No Refunds Issued.
 
Marcus Aurelius's Avatar
 
Industry Role:
Join Date: Apr 2003
Posts: 14,809
Quote:
Originally Posted by Markul View Post
wow.. did you just paste the contents of a clients ticket on a public board? wtf.
Stay classy, webair.
Marcus Aurelius is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 11:49 AM   #24
stinkyfingers
Confirmed User
 
stinkyfingers's Avatar
 
Industry Role:
Join Date: Sep 2007
Location: Canada
Posts: 657
fyi. support sucks everywhere. pullupyapanties
__________________
how can i help you today ?
stinkyfingers is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 11:50 AM   #25
OneHungLo
Colonizer
 
OneHungLo's Avatar
 
Industry Role:
Join Date: May 2001
Location: Your mom's front hole
Posts: 38,088
Another satisfied customer ....
OneHungLo is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 11:53 AM   #26
Harmon
( ͡ʘ╭͜ʖ╮͡ʘ)
 
Harmon's Avatar
 
Industry Role:
Join Date: Mar 2004
Posts: 19,955
Quote:
Originally Posted by Dirty F View Post
Hold on, you just posted a private ticket?
This can't be real.
Not private as the information is pretty general, however I do see your point.

As a Webair customer, this is so not cool
__________________
[email protected]
Harmon is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 12:10 PM   #27
suesheboy
Confirmed User
 
suesheboy's Avatar
 
Industry Role:
Join Date: Nov 2002
Location: FL - TN/NC
Posts: 5,210
This week Webair answered and fixed one of my clients lickity split however this ticket is still open and not worked on :

Ticket Number: 742943

Date Opened: Wednesday January 23rd 2013 12:54:24 AM


They have not responded since 2/1...
suesheboy is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 12:19 PM   #28
Profits of Doom
Monster Rain
 
Profits of Doom's Avatar
 
Industry Role:
Join Date: Feb 2004
Location: Mongo
Posts: 4,978
Quote:
Originally Posted by stinkyfingers View Post
fyi. support sucks everywhere. pullupyapanties
No it doesn't, I get excellent support at Certified Hosting and M3Server. When I open tickets there they get answered quickly, and I have NEVER had to wait 3 hours in between each response like I did at Webair...
Profits of Doom is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 12:23 PM   #29
WebairMetz
Confirmed User
 
WebairMetz's Avatar
 
Join Date: Jul 2009
Posts: 920
:2cents

Quote:
Originally Posted by suesheboy View Post
This week Webair answered and fixed one of my clients lickity split however this ticket is still open and not worked on :

Ticket Number: 742943

Date Opened: Wednesday January 23rd 2013 12:54:24 AM


They have not responded since 2/1...

Did you reply to the work order on 1/26 when we sent you the testing instructions for this request? Your work was done, as requested and before we make things live- we ask that you check and make sure that its correct on your end. You can log into the EZ Panel and look at the work order.
__________________


Webair Internet Development, Inc.
Phone: 1 866 WEBAIR 1
Fax: 516.938.5100 x-152
[email protected]
aim: WebairMetzger
ICQ: 489798823
WebairMetz is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 12:25 PM   #30
Dirty F
Too lazy to set a custom title
 
Dirty F's Avatar
 
Industry Role:
Join Date: Jul 2001
Posts: 59,204
Quote:
Originally Posted by suesheboy View Post
This week Webair answered and fixed one of my clients lickity split however this ticket is still open and not worked on :

Ticket Number: 742943

Date Opened: Wednesday January 23rd 2013 12:54:24 AM


They have not responded since 2/1...
Sounds like another Webair success story.
Dirty F is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 12:34 PM   #31
seXXXhub
Confirmed User
 
Industry Role:
Join Date: May 2011
Posts: 628
Quote:
Originally Posted by Markul View Post
wow.. did you just paste the contents of a clients ticket on a public board? wtf.
+1 .. wtf ?!?
seXXXhub is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 12:56 PM   #32
suesheboy
Confirmed User
 
suesheboy's Avatar
 
Industry Role:
Join Date: Nov 2002
Location: FL - TN/NC
Posts: 5,210
Quote:
Originally Posted by WebairMetz View Post
Did you reply to the work order on 1/26 when we sent you the testing instructions for this request? Your work was done, as requested and before we make things live- we ask that you check and make sure that its correct on your end. You can log into the EZ Panel and look at the work order.
Yes I did as per my response to the ticket.

Going 'live' did not fix any of the control panel issues etc...take a look at the updates to the ticket.

Bouncing this back to me as my fault is in very poor taste

Last edited by suesheboy; 02-08-2013 at 12:58 PM..
suesheboy is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 01:01 PM   #33
Supz
Arthur Flegenheimer
 
Supz's Avatar
 
Industry Role:
Join Date: Jul 2006
Location: New York City
Posts: 11,057
Lol good stuff
Supz is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 01:05 PM   #34
WarChild
Let slip the dogs of war.
 
WarChild's Avatar
 
Industry Role:
Join Date: Jan 2003
Location: Bermuda
Posts: 17,263
I have two dedicated servers at Webair. One is a Windows Server, the other is a web server. Never had any real problems.

Wait, am I fake nick now???
__________________
.
WarChild is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 01:11 PM   #35
suesheboy
Confirmed User
 
suesheboy's Avatar
 
Industry Role:
Join Date: Nov 2002
Location: FL - TN/NC
Posts: 5,210
Quote:
Originally Posted by WarChild View Post
I have two dedicated servers at Webair. One is a Windows Server, the other is a web server. Never had any real problems.

Wait, am I fake nick now???
Not at all. They don't get any more real than you.

I can go for years without any issues with Webair. When there is an issues it can be either a cake walk or a nightmare.

My unresolved issue I am having now has been a problem for years I just didn't bother trying to fix and since i had a bunch of other issues I wanted this fixed at the same time.
suesheboy is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 01:13 PM   #36
adultforum
SEO SPECIALIST
 
adultforum's Avatar
 
Industry Role:
Join Date: Nov 2010
Location: Europe
Posts: 2,438
Ouch, my intention was not to open Pandora's Box here, but i really felt pissed after talking with the Support guy.
*Brian837 it is not my fault, and i don't have to look stupid because of their low quality support. If this is the way they understand to run their business is their problem, not mine because i can easily move all the sites to another hosting company.
*WarChild i didn't said anything about their servers (who might be the best in town), i only express my opinion regarding their support.
__________________
ICQ#: 376883609 Skype: AdultSEO

[email protected]
SEO Specialists - will make it happen.

Awesome domains for sale - Reserve yours now.

It’s never too late to MAKE MONEY with BITCOIN. Use this link and receive a 10% fee discount for 6 months.

Last edited by adultforum; 02-08-2013 at 01:17 PM..
adultforum is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 01:15 PM   #37
epitome
So Fucking Lame
 
epitome's Avatar
 
Industry Role:
Join Date: Jun 2009
Location: St. Petersburg, FL
Posts: 12,160
Quote:
Originally Posted by WebairDanny View Post
Woah Woah Woah...... I spoke to you personally this morning, so I know very well this issue reflects in NO way on our support. The entire matter works directly with our Sales/CS team and you were handled professionally.

Looks more like you're bored on a Friday trying to start a fight....... (get back to work)


You opened a support ticket requesting the following:

Hi there, I just brought all the domains listed in this account and the previous owner also gave me the hosting since he will not need it anymore. I want to know what hosting package does it have now so i can compare with the other cheap hosting packages i have on other servers. I will keep here only those blogs so i suppose it shouldn't be expensive.



You were then sent a URL to view our lower end shared virtual plans by a member of our technical team. The ticket was then sent to Customer Service, and within 3 hours you jumped into a chat where I spoke with you personally and let you know that Ill have our technicians pull your current usage and specs. And get back to you with a more economical plan for your needs.

At no point were you mistreated, and at no point did you even work directly with our support team.

That being said.....Were still happy to work with you, and we can certainly help you to get down to a smaller $4 dollar virtual account like you requested.

Thank You Kindly,
DM
Quote:
Originally Posted by Dirty F View Post
Hold on, you just posted a private ticket?
This can't be real.
Wow, yeah. I can't believe that.

Never mind that Danny beats the customer up in his reply. You never, ever do that to a customer. They are always right, even when they are wrong.
epitome is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 01:18 PM   #38
epitome
So Fucking Lame
 
epitome's Avatar
 
Industry Role:
Join Date: Jun 2009
Location: St. Petersburg, FL
Posts: 12,160
Quote:
Originally Posted by Profits of Doom View Post
No it doesn't, I get excellent support at Certified Hosting and M3Server. When I open tickets there they get answered quickly, and I have NEVER had to wait 3 hours in between each response like I did at Webair...
Yeah, Certified/Naked has amazing and quick support. Even if you're completely in the wrong about something they'll never make you feel like an idiot or belittle you. They understand what customer service actually is.
epitome is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 01:28 PM   #39
RyuLion
 
RyuLion's Avatar
 
Industry Role:
Join Date: Mar 2003
Location: San Diego
Posts: 32,064
Complaining about a less than $10 virtual account on a public forum, and you do SEO? Hmmmmm..
Nice site design though..
__________________

Adult Biz Consultant A tech head since 1995
RyuLion is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 02:01 PM   #40
3xmedia
Confirmed User
 
3xmedia's Avatar
 
Industry Role:
Join Date: Apr 2004
Posts: 5,702
Quote:
Originally Posted by RyuLion View Post
Complaining about a less than $10 virtual account on a public forum, and you do SEO? Hmmmmm..
3xmedia is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 02:06 PM   #41
adultforum
SEO SPECIALIST
 
adultforum's Avatar
 
Industry Role:
Join Date: Nov 2010
Location: Europe
Posts: 2,438
Quote:
Originally Posted by RyuLion View Post
Complaining about a less than $10 virtual account on a public forum, and you do SEO? Hmmmmm..
Nice site design though..
Hey i did not complained, i only said my opinion regarding their support. It looks strange how Webair guys changed the topic of my thread making me look stupid that i had the courage to tell here that their support sucks.
__________________
ICQ#: 376883609 Skype: AdultSEO

[email protected]
SEO Specialists - will make it happen.

Awesome domains for sale - Reserve yours now.

It’s never too late to MAKE MONEY with BITCOIN. Use this link and receive a 10% fee discount for 6 months.
adultforum is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 03:06 PM   #42
john FVC
Confirmed User
 
john FVC's Avatar
 
Industry Role:
Join Date: Jan 2004
Location: Europe
Posts: 671
We had ip security set on our account and were having big issues with a mailer script when they moved us to a new server. I wake up to a flood of mails one morning saying we had malware on our site. Turned out webair had disabled the ip security to try and get the mailer sorted by getting the script maker to look at it.

That incident cost us dearly as we got delisted from Google ... lost a ton of traffic and revenue and even now a few months down the line, Goggle is showing us no love.

They never did get that script to work which worked perfectly well on the previous server.

On our paysite we have had multiple instances of members locked out the site... again webairs fault.
__________________


Convert with your MILF & Mature traffic.

CCBill 50% -60% Revshare
john FVC is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 03:18 PM   #43
Marcus Aurelius
No Refunds Issued.
 
Marcus Aurelius's Avatar
 
Industry Role:
Join Date: Apr 2003
Posts: 14,809
Quote:
Originally Posted by RyuLion View Post
Complaining about a less than $10 virtual account on a public forum, and you do SEO?
Dumbest post I read all day. Congrats.
Marcus Aurelius is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 03:41 PM   #44
OneHungLo
Colonizer
 
OneHungLo's Avatar
 
Industry Role:
Join Date: May 2001
Location: Your mom's front hole
Posts: 38,088
Quote:
Originally Posted by WarChild View Post
I have two dedicated servers at Webair. One is a Windows Server, the other is a web server. Never had any real problems.

Wait, am I fake nick now???
No, but go buy yourself a lottery ticket
OneHungLo is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 04:31 PM   #45
signupdamnit
Confirmed User
 
signupdamnit's Avatar
 
Industry Role:
Join Date: Aug 2007
Posts: 6,697
Quote:
Originally Posted by Cylon View Post
Ever notice that in every webair thread some rep comes in and starts saying that it's never their fault? Customer is to blame, etc.
Why do you think there is a steady stream of messages from people pissed off at them going back many years on GFY? A normal company would realize what is happening and improve. But not Webair.
__________________

You don't like my posts? Put me on ignore or fuck right off. I'll say what I want.
signupdamnit is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 05:08 PM   #46
Legendary Samir - BANNED FOR LIFE
So Fucking Banned
 
Industry Role:
Join Date: Jun 2007
Location: Taj Mahal of PORN, zip code - (.)(.)
Posts: 1,442
Quote:
Originally Posted by adultforum View Post
WebairDanny should i expect that you will post my personal data on forum as well if i keep those sites hosted with webair???? It was very unprofessional what you just did ! You didn't learn the PRIVACY lesson during high school? You could explain here in few words what i wrote in the ticket but not copy-paste...Oh my god, now i understand why everybody hates webair...
So you bash them for no reason and now its about "private data"? Fucking Romanian gypsy.
Legendary Samir - BANNED FOR LIFE is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 06:05 PM   #47
HomerSimpson
Too lazy to set a custom title
 
HomerSimpson's Avatar
 
Industry Role:
Join Date: Sep 2005
Location: Springfield
Posts: 13,826
some will never learn...
not even after a dozen "webair sucks" threads...
__________________
Make a bank with Chaturbate - the best selling webcam program
Ads that can't be block with AdBlockers !!! /// Best paying popup program (Bitcoin payouts) !!!

PHP, MySql, Smarty, CodeIgniter, Laravel, WordPress, NATS... fixing stuff, server migrations & optimizations... My ICQ: 27429884 | Email:
HomerSimpson is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 08:39 PM   #48
pornsprite
Confirmed User
 
pornsprite's Avatar
 
Industry Role:
Join Date: Dec 2009
Location: Texas
Posts: 1,643
So let me see if I understand the whole matter. I can claim someone has terrible tech support. Then I can get mad if that person (company) uses my own words against me showing every one how minuscule the actual issue was. And when they use my words against me they are hitting below the belt.

This is a funny thread
__________________
Go Fuck Yourself
pornsprite is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 09:51 PM   #49
icymelon
Confirmed User
 
Industry Role:
Join Date: Dec 2007
Location: Las Vegas
Posts: 3,220
I need another host especially one that will provide a few extra dedicated ips. And I'm hesitant to go back to webair. I do remember the live chat was really the only way to get anything done there.
__________________
Network Of Adult Blogs With Hardlink Rentals Available
icymelon is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 02-08-2013, 10:41 PM   #50
sixpack
Confirmed User
 
Industry Role:
Join Date: Aug 2003
Posts: 177
Let's do a reality check here. 90% of these little whinning punks have nothing to do but sit here posting like little baby bitches. Webair has been around servicing us for 10+ years. The main compaints come from these "bottom" feeders using a $4 a month account are that the 100 a hour Techs don't have time to deal with their little 2 dollar questions.
I suggest that all you that have the time to sit hear whinning like little bitches is go to flippen work like real MEN and quite whinning like little girls!
__________________
Contact me at:
ezarizona {at} gmail.com
Skype: twasula
http://johnnyandkissa.com/

Last edited by sixpack; 02-08-2013 at 10:45 PM..
sixpack is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Post New Thread Reply
Go Back   GoFuckYourself.com - Adult Webmaster Forum > >

Bookmarks

Tags
hosting, support, webair



Advertising inquiries - marketing at gfy dot com

Contact Admin - Advertise - GFY Rules - Top

©2000-, AI Media Network Inc



Powered by vBulletin
Copyright © 2000- Jelsoft Enterprises Limited.