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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 02-06-2014, 12:06 PM   #1
Sly
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Web Air, my sites are not working

Nor is your support desk. I cannot use your Live Chat or Telephone Service because I have a virtual account. Posting here was my only option.

If anyone has a direct contact with somebody there, please point them to this thread. My ICQ is 147479144.

Thank you.
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Old 02-06-2014, 12:07 PM   #2
Marcus Aurelius
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Old 02-06-2014, 12:29 PM   #3
suesheboy
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Last Webair issue took from Thursday January 30th 2014 06:24:48 PM to Friday January 31st 2014 07:50:02 PM.

Asked for an explanation about 2 different accounts having problems. Still no answer.

They also made changes to Email that fucked up every customer of mine (all separate Webair accounts) and all of my accounts as well with no explanation let alone a message on their site or an auto respond email ticket.

4 customers this week were so fed up I have been moving their sites. 1 day I will learns and start moving mine.
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Old 02-06-2014, 12:32 PM   #4
brassmonkey
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Old 02-06-2014, 12:36 PM   #5
Sly
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I just called sales. Who pushed me through to technical. Who resolved the issue.

Thanks for your non-help. :-)
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Old 02-06-2014, 12:40 PM   #6
brassmonkey
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Quote:
Originally Posted by Sly View Post
I just called sales. Who pushed me through to technical. Who resolved the issue.

Thanks for your non-help. :-)
no problem
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Old 02-06-2014, 12:42 PM   #7
Cyber Fucker
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Quote:
Originally Posted by Sly View Post
I just called sales. Who pushed me through to technical. Who resolved the issue.

Thanks for your non-help. :-)
So, after all it was not that difficult, was it?
Webair rocks! At least their dedicated servers are rock solid + 24/7 Live Support.

Last edited by Cyber Fucker; 02-06-2014 at 12:43 PM..
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