Rant Fuck Wyndham Riverfront Hotel in NOLA - GoFuckYourself.com

edgeprod · 05-27-2014, 07:02 PM

Just arrived in New Orleans, the fucking Wyndham has us booked for a god damn ROOM instead of a suite, and TWO nights instead of five. Showed the manager my confirmation email, he said he can't help us until the weekend. No discount or anything either, not even waiving the $34/day to park. Fuck this place, I'm a double-gold member with their loyalty program, too.

dyna mo · 05-27-2014, 07:08 PM

fuzebox · 05-27-2014, 07:41 PM

Pretty bad from the manager. I'd escalate to head office and wyndham rewards...

marcop · 05-27-2014, 07:58 PM

Quote:

Originally Posted by edgeprod

Just arrived in New Orleans, the fucking Wyndham has us booked for a god damn ROOM instead of a suite, and TWO nights instead of five. Showed the manager my confirmation email, he said he can't help us until the weekend. No discount or anything either, not even waiving the $34/day to park. Fuck this place, I'm a double-gold member with their loyalty program, too.

Welcome to New Orleans. Have a nice day.

AsianDivaGirlsWebDude · 05-27-2014, 08:02 PM

Call Corporate and raise hell!!!

Sometimes it works...

ADG

GAMEFINEST · 05-27-2014, 08:04 PM

contact the corporate office

edgeprod · 05-27-2014, 08:05 PM

Quote:

Originally Posted by dyna mo

Already on it. Got our markets set up at the casino, it's time to lose a few grand to drown our sorrows.

Quote:

Originally Posted by fuzebox

Pretty bad from the manager. I'd escalate to head office and wyndham rewards...

Right? It'll be a day of getting it sorted tomorrow. All of the food we brought is going to spoil, too -- the room has no fridge, whereas the suite does.

Quote:

Originally Posted by marcop

Welcome to New Orleans. Have a nice day.

Haha -- is that what I can expect? Been a decade since I was last here.

dehash · 05-28-2014, 05:55 AM

Quote:

Originally Posted by edgeprod

Just arrived in New Orleans, the fucking Wyndham has us booked for a god damn ROOM instead of a suite, and TWO nights instead of five. Showed the manager my confirmation email, he said he can't help us until the weekend. No discount or anything either, not even waiving the $34/day to park. Fuck this place, I'm a double-gold member with their loyalty program, too.

They have to provide you with room in another hotel then. Don't talk to manager, call customer service. I mean overselling hotel is normal business for hotels, but they have to provide transportation and room in another hotel at their expense.

LAJ · 05-28-2014, 05:59 AM

Wow that is fucked up man. They owe you big time especially since you have the proof.

InfoGuy · 05-28-2014, 06:18 AM

Quote:

Originally Posted by edgeprod

Just arrived in New Orleans, the fucking Wyndham has us booked for a god damn ROOM instead of a suite, and TWO nights instead of five. Showed the manager my confirmation email, he said he can't help us until the weekend. No discount or anything either, not even waiving the $34/day to park. Fuck this place, I'm a double-gold member with their loyalty program, too.

What time did you check-in?

edgeprod · 05-28-2014, 08:56 AM

Quote:

Originally Posted by dehash

They have to provide you with room in another hotel then. Don't talk to manager, call customer service. I mean overselling hotel is normal business for hotels, but they have to provide transportation and room in another hotel at their expense.

You'd think so. The issue wasn't overbooking (the suite is available), it was crossed wires with reservations. They somehow have to make the booking at the hotel or some bullshit, and they transmitted it as two separate bookings instead of one. I spent the night in a room instead of a suite already, so it's already fucked up ... plus the spoiled food, etc. Dickbags.

Quote:

Originally Posted by LAJ

Wow that is fucked up man. They owe you big time especially since you have the proof.

I'll definitely be bringing it up with Wyndham Rewards. I already cashed out all my points last night ... and I had a ton.

Quote:

Originally Posted by InfoGuy

What time did you check-in?

8:30pm

L-Pink · 05-28-2014, 08:58 AM

Quote:

Originally Posted by edgeprod

I'll definitely be bringing it up with Wyndham Rewards. I already cashed out all my points last night ... and I had a ton.

Sounds like you got bumped for a "paying" customer.

edgeprod · 05-28-2014, 09:43 AM

Quote:

Originally Posted by L-Pink

Sounds like you got bumped for a "paying" customer.

I paid for this room. What I meant about the points is I cashed them out BECAUSE of this situation -- I booked a bunch of weeks at Disney for people who wanted to go, LOL. I had soooo many points, it's ridiculous.

edgeprod · 05-28-2014, 09:44 AM

Been on the phone one and a half hours so far with reservations. They have combined the reservation into one, which will apparently help the hotel pull its head out of its ass. However, $349/nt for a regular room instead of a suite still pisses me off. This definitely isn't over.

On another note, we made a large donation to Harrah's last night, LOL. D'oh!

RyuLion · 05-28-2014, 09:49 AM

This made me double check my confirmation..it's showing on the website..

edgeprod · 05-28-2014, 09:54 AM

Quote:

Originally Posted by RyuLion

This made me double check my confirmation..it's showing on the website..

Are you at the Wyndham? I'll be the guy in the lobby telling everyone how much it sucks.

American Psycho · 05-28-2014, 10:21 AM

Quote:

Originally Posted by edgeprod

Are you at the Wyndham? I'll be the guy in the lobby telling everyone how much it sucks.

did you offer to show him the caaaaaakkkkk? a few inches will go miles sometimes....

hehe.

edgeprod · 05-28-2014, 10:27 AM

Quote:

Originally Posted by American Psycho

did you offer to show him the caaaaaakkkkk? a few inches will go miles sometimes....

hehe.

That's actually a good idea. Let me get on that.

DreamGirls · 05-28-2014, 10:28 AM

Tell them you have medicine that HAS to be refrigerated, and they have to provide you with a fridge.

Wizzo · 05-28-2014, 10:28 AM

Damn, that sucks. Find me later and first drink is on me. ..

American Psycho · 05-28-2014, 10:31 AM

ps use the free ice + bucket to fill up a plastic bag or soemthing. will keep food cool for days.

oh and record the damn panel plsssss

VikingMan · 05-28-2014, 11:28 AM

Ok if you want the full New Orleans experience try calling the police if you see a crime being committed.

edgeprod · 05-28-2014, 12:22 PM

Quote:

Originally Posted by DreamGirls

Tell them you have medicine that HAS to be refrigerated, and they have to provide you with a fridge.

Interesting idea! I hate to be dishonest anywhere but GFY (where I am obviously routinely full of shit or trolling).

Quote:

Originally Posted by Wizzo

Damn, that sucks. Find me later and first drink is on me.

Let's talk some biz for sure.

Quote:

Originally Posted by American Psycho

ps use the free ice + bucket to fill up a plastic bag or soemthing. will keep food cool for days.

oh and record the damn panel plsssss

If I did that, what would I have to complain about?

Quote:

Originally Posted by VikingMan

Ok if you want the full New Orleans experience try calling the police if you see a crime being committed.

Haha, good call!

edgeprod · 05-29-2014, 10:57 AM

Front desk superstar took it upon himself to call reservations and straighten it all out. Had to stay in the room the first night, but I'm in the suite now. Good stuff, front desk guy!

PornHustler · 05-29-2014, 11:04 AM

If the manager wont help always go above them to the next in charge. If your right then ask for the GM or the front desk manager.

Fridges are usually provided if you ask and there are some still available, in every room as long as it fits. Most hotels have them available for guests.

newB · 05-29-2014, 11:36 AM

I haven't been there since before Katrina, but I remember a snazzy lounge/bar in the lobby area.

The last time I was there Harrah's was all set to offer accommodations upstairs, but the local hotels were blocking them from offering them, as they could undercut the costs.

Barefootsies · 05-29-2014, 11:40 AM

Quote:

Originally Posted by edgeprod

Front desk superstar took it upon himself to call reservations and straighten it all out. Had to stay in the room the first night, but I'm in the suite now. Good stuff, front desk guy!

Just Alex · 05-29-2014, 11:46 AM

watch your credit card on file with them after you check out. Radisson Blu fucked me over with mini-bar charges 2 month later. Didn't even know there was one there. Same story, downgraded me to tiny room with one bed and later slapped with 60 euros charge.

edgeprod · 05-29-2014, 12:49 PM

Quote:

Originally Posted by Barefootsies

That's the exact face I made when it got resolved.

05-27-2014, 07:02 PM	#1
edgeprod Permanently Gone Industry Role: Join Date: Mar 2004 Posts: 10,019	Fuck Wyndham Riverfront Hotel in NOLA Just arrived in New Orleans, the fucking Wyndham has us booked for a god damn ROOM instead of a suite, and TWO nights instead of five. Showed the manager my confirmation email, he said he can't help us until the weekend. No discount or anything either, not even waiving the $34/day to park. Fuck this place, I'm a double-gold member with their loyalty program, too.

05-27-2014, 08:02 PM	#5
AsianDivaGirlsWebDude Purveyor, Fine Asian Porn Industry Role: Join Date: Jul 2004 Location: San Francisco Bay Area Posts: 38,323	Call Corporate and raise hell!!! Sometimes it works... ADG __________________ Asian Diva Girls - Exclusive Photos and Videos Asian Diva Girls Affiliate Program (50% ccBill Revshare)

05-27-2014, 08:04 PM	#6
GAMEFINEST Make STACK$ Industry Role: Join Date: Nov 2006 Location: sexy time Posts: 14,439	contact the corporate office __________________ Compound interest.

05-28-2014, 05:59 AM	#9
LAJ Gingerific Industry Role: Join Date: Jun 2001 Location: Austin Posts: 5,567	Wow that is fucked up man. They owe you big time especially since you have the proof. __________________ YNOT.com - The original industry resource email jay at ynot dot com or skype LAJConsulting

05-28-2014, 09:49 AM	#15
RyuLion ClubDomCash.com Industry Role: Join Date: Mar 2003 Location: San Diego Posts: 32,275	This made me double check my confirmation..it's showing on the website.. __________________ Adult Biz Consultant A tech head since 1995

05-27-2014, 07:08 PM	#2
dyna mo The People's Post Industry Role: Join Date: Dec 2008 Location: invisible 7-11 Posts: 65,911

05-27-2014, 07:41 PM	#3
fuzebox making it rain Industry Role: Join Date: Oct 2003 Location: seattle Posts: 22,137	Pretty bad from the manager. I'd escalate to head office and wyndham rewards...

05-28-2014, 09:44 AM	#14
edgeprod Permanently Gone Industry Role: Join Date: Mar 2004 Posts: 10,019	Been on the phone one and a half hours so far with reservations. They have combined the reservation into one, which will apparently help the hotel pull its head out of its ass. However, $349/nt for a regular room instead of a suite still pisses me off. This definitely isn't over. On another note, we made a large donation to Harrah's last night, LOL. D'oh!

05-28-2014, 10:28 AM	#19
DreamGirls Registered User Join Date: Dec 2004 Location: Tampa, FL Posts: 99	Tell them you have medicine that HAS to be refrigerated, and they have to provide you with a fridge. __________________ DreamGirlsCash - Exclusive 100% 2257 compliant Party Girl Content WildPartyGirls.com, ClubFlashers.com, GirlFun.com, MiamiBeachParty.com, DreamGirlsMembers.com

05-28-2014, 10:28 AM	#20
Wizzo 2011 GFY Hall of Fame! Industry Role: Join Date: Nov 2000 Location: Back in Texas! Posts: 15,224	Damn, that sucks. Find me later and first drink is on me. .. __________________ Looking for Opportunity!

05-28-2014, 10:31 AM	#21
American Psycho Confirmed User Industry Role: Join Date: Feb 2009 Posts: 3,068	ps use the free ice + bucket to fill up a plastic bag or soemthing. will keep food cool for days. oh and record the damn panel plsssss

05-28-2014, 11:28 AM	#22
VikingMan Exploiting human weakness Industry Role: Join Date: Jan 2008 Location: next to a salmon stream Posts: 6,570	Ok if you want the full New Orleans experience try calling the police if you see a crime being committed.

05-29-2014, 10:57 AM	#24
edgeprod Permanently Gone Industry Role: Join Date: Mar 2004 Posts: 10,019	Front desk superstar took it upon himself to call reservations and straighten it all out. Had to stay in the room the first night, but I'm in the suite now. Good stuff, front desk guy!

05-29-2014, 11:04 AM	#25
PornHustler Confirmed User Join Date: May 2009 Posts: 456	If the manager wont help always go above them to the next in charge. If your right then ask for the GM or the front desk manager. Fridges are usually provided if you ask and there are some still available, in every room as long as it fits. Most hotels have them available for guests. __________________ Contact ICQ: 570768377 Sub 1:440 Blog Converting Sponsor

05-29-2014, 11:36 AM	#26
newB Confirmed User Industry Role: Join Date: Jul 2006 Location: Somewhere between reality and total ape-shit bonkers. Posts: 2,870	I haven't been there since before Katrina, but I remember a snazzy lounge/bar in the lobby area. The last time I was there Harrah's was all set to offer accommodations upstairs, but the local hotels were blocking them from offering them, as they could undercut the costs. __________________ The best Adult Affiliate Programs reviewed and indexed by niche and feature. Easily find the sponsors that suit your needs.

05-29-2014, 11:46 AM	#28
Just Alex Liv Benson to You, Bitch Industry Role: Join Date: Aug 2007 Location: Maryland and WV Posts: 6,060	watch your credit card on file with them after you check out. Radisson Blu fucked me over with mini-bar charges 2 month later. Didn't even know there was one there. Same story, downgraded me to tiny room with one bed and later slapped with 60 euros charge. __________________