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Old 07-07-2014, 11:35 AM   #1
babeterminal
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certifiedhosting not loading

my site is not loading yesterday i was getting server errors i reported it they rely very quickly but today the site is down also their website is not loading anyone else having probs
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Old 07-07-2014, 11:43 AM   #2
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certifiedhosting is shit.

always has been.
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Old 07-07-2014, 11:57 AM   #3
babeterminal
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any other host suggestions
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Old 07-07-2014, 12:02 PM   #4
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any other host suggestions
I won't spam you but to listen to anything Lichen says is not a smart move

BTW, it loads here

Last edited by baddog; 07-07-2014 at 12:05 PM..
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Old 07-07-2014, 12:25 PM   #5
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certifiedhosting is shit.

always has been.
I totally disagree this statement.

I am quite happy them...never had downtime...great speed!

Excellent tech support!

You clearly do NOT have a dedicated server.
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Old 07-07-2014, 01:05 PM   #6
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i had free hosting accounts that worked much better than this ...ftp ,site response ,htaccess configs

i will consider using free again lol
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Old 07-07-2014, 01:18 PM   #7
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I won't spam you but to listen to anything Lichen says is not a smart move

BTW, it loads here
I used to have a server there a couple years ago and support answers anywhere from a few hours to 24hrs. Support is also Indian, hardly speaks English and is incompetent.

Though if you only run WP blogs it might be fine for you.

Last edited by Lichen; 07-07-2014 at 01:20 PM..
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Old 07-07-2014, 01:23 PM   #8
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I used to have a server there a couple years ago and support answers anywhere from a few hours to 24hrs. Support is also Indian, hardly speaks English and is incompetent.

Though if you only run WP blogs it might be fine for you.
I've had a dedicated server for years, support is instant in chat and within a few hours max through the ticket system and I haven't had a second of downtime for the entire duration. I have never once spoken to an Indian for customer service either. Actually trying to figure out if you have them confused with someone else because this is retarded.
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Old 07-07-2014, 01:43 PM   #9
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I've had a dedicated server for years, support is instant in chat and within a few hours max through the ticket system and I haven't had a second of downtime for the entire duration. I have never once spoken to an Indian for customer service either. Actually trying to figure out if you have them confused with someone else because this is retarded.
100% agree...
Certified has never had my sites down in over three years...and when I have called for support, I have never...not once...been shipped off to India.
Just someone with a grudge, or is severely mistaken posting this nonsense.
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Old 07-07-2014, 01:45 PM   #10
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Are you referring us, Certified Hosting having outsourced support?
If so, you are majorly mistaken. Our support is 100% in house and English speaking.

Quote:
Originally Posted by Lichen View Post
I used to have a server there a couple years ago and support answers anywhere from a few hours to 24hrs. Support is also Indian, hardly speaks English and is incompetent.

Though if you only run WP blogs it might be fine for you.
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Old 07-07-2014, 01:46 PM   #11
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Sorry to hear you are having an issue. We were having a network issue with Level3 earlier this morning, but has since been cleared up. If you are still having issues, feel free to ICQ or Skpe if you still cannot reach our website for Live Chat.

Quote:
Originally Posted by babeterminal View Post
my site is not loading yesterday i was getting server errors i reported it they rely very quickly but today the site is down also their website is not loading anyone else having probs
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Old 07-07-2014, 01:47 PM   #12
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Are you referring us, Certified Hosting having outsourced support?
If so, you are majorly mistaken. Our support is 100% in house and English speaking.
maybe now but a few years ago it was outsourced crap
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Old 07-07-2014, 01:47 PM   #13
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Thanks so much, I really appreciate your support

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I totally disagree this statement.

I am quite happy them...never had downtime...great speed!

Excellent tech support!

You clearly do NOT have a dedicated server.
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Old 07-07-2014, 01:48 PM   #14
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Uh, no. Never. Please get your facts straight and stop misinforming the community.

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maybe now but a few years ago it was outsourced crap
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Old 07-07-2014, 01:52 PM   #15
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Uh, no. Never. Please get your facts straight and stop misinforming the community.
then how come they couldn't get SHIT done?

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Old 07-07-2014, 02:02 PM   #16
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I really cannot answer that without knowing your specific issue.

Posting a ticket that you requested a cancellation does not indicate there was any issues with our support or services.

If we did something wrong, I would happily and publicly admit it. Just because we don't outsource our support, does not make us perfect.





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then how come they couldn't get SHIT done?

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Old 07-07-2014, 03:47 PM   #17
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Certified Hosting is good, always got taken care of when I had a dedicated there.
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Old 07-07-2014, 08:28 PM   #18
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I have just a simple shared account with Certified Hosting for some blogs and they have been pretty good so far.
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Old 07-08-2014, 12:38 AM   #19
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I can fully recommend certified. We have about 45 servers there and we are very happy customers
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Old 07-08-2014, 03:16 AM   #20
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Sorry to hear you are having an issue. We were having a network issue with Level3 earlier this morning, but has since been cleared up. If you are still having issues, feel free to ICQ or Skpe if you still cannot reach our website for Live Chat.
thats all i want to know that there was an issue

and i am on a shared not dedicated its a small site i do not need a dedicated server
i expect and get hic ups i usually leave it for an hour or 2 and its all fine

but i now get "missing A Temporary Folder" when uploading files all over the net it says change the php.ini file which we can not, but why do i need to change anything when it comes and goes
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Old 07-08-2014, 05:22 AM   #21
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get a real host
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Old 07-08-2014, 07:05 AM   #22
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Certified Hosting is my 7th hosting company and has the best support from all.
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Old 07-08-2014, 08:09 AM   #23
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Have you contacted our support team about this? This issue would have nothing to do with the network related issue from yesterday. Please come onto Live Chat or open a ticket and we can check it out for you

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Originally Posted by babeterminal View Post
thats all i want to know that there was an issue

and i am on a shared not dedicated its a small site i do not need a dedicated server
i expect and get hic ups i usually leave it for an hour or 2 and its all fine

but i now get "missing A Temporary Folder" when uploading files all over the net it says change the php.ini file which we can not, but why do i need to change anything when it comes and goes
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Old 07-08-2014, 02:47 PM   #24
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your full of shit, we have had co-lo server and dedicated ones there since 2000

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I used to have a server there a couple years ago and support answers anywhere from a few hours to 24hrs. Support is also Indian, hardly speaks English and is incompetent.

Though if you only run WP blogs it might be fine for you.
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