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Old 12-30-2015, 10:46 AM   #51
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Hi all,

Last night (December 29th/30th) the Paxum website experienced some loading issues and functionality problems due to a DDOS attack against our servers.

Our techs have restored site functionality, and we sincerely regret any inconvenience this situation caused our clients.

The site is operating properly now. Please let us know if you encounter any further issues.

Thanks
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Old 12-30-2018, 08:35 AM   #52
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holy shit. that is not good
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Old 03-12-2019, 12:40 AM   #53
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Hi Ruth whats the deal with Paxum and USA webmasters are we allowed to have accounts, can you please get in touch with me again thanks. Hope alls well I missed the Jan show this year out of the country

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Old 03-12-2019, 02:20 PM   #54
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holy shit. that is not good
3 years bump?

paxum is working great, I used it on Mexico and now in the US
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Old 03-12-2019, 02:29 PM   #55
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Hi Ruth whats the deal with Paxum and USA webmasters are we allowed to have accounts, can you please get in touch with me again thanks. Hope alls well I missed the Jan show this year out of the country

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Sent her an e-mail a couple of days ago but she is out of the office. Be patient.
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Old 03-13-2019, 08:55 AM   #56
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Cool thanks Caphowdy if you hear back first lmk
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Old 04-29-2019, 01:49 AM   #57
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New issue with Paxum, transfers to active card not available.

Last 2 days transfers from account to active card are not available..

Everyone have same problem?

Any news, info or paxum support comments about this?
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Old 04-29-2019, 02:33 AM   #58
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Same is here.
Card just doesn't appear in the drop-down of transfer destination.

Any comments?
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Old 04-29-2019, 03:05 AM   #59
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Same is here.
Card just doesn't appear in the drop-down of transfer destination.

Any comments?
Ruth said this in another thread.

Quote:
Paxum account-holders with Trucash issued cards please be advised that unfortunately transfers to the card are temporarily unavailable. We understand how much some of our clients rely on the card services that Paxum provides, and we know that you expect those services to be available anytime you need them. We are committed to get to the bottom of this issue as quickly as possible, and we apologize for the inconvenience. We are awaiting communication from the card issuer and we will update you as soon as we have more information. In the meantime please remember we do offer alternative withdrawal options including withdrawal to external card, EFT and Wire withdrawal. These options can be found inside the Withdrawal section of your Paxum account.
We will provide an update as soon as one is available.
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Old 04-29-2019, 03:57 PM   #60
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Same is here.
Card just doesn't appear in the drop-down of transfer destination.

Any comments?
I see it! ...
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Old 04-30-2019, 03:42 AM   #61
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How many times for my money to come back in my Paxum account?
I sent a wire to my bank 1 month ago, which should come back to my account, as my bank never received it.
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Old 05-30-2019, 01:38 PM   #62
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Paxum is not going well....

Yesterday i received an e-mail that we have to ask our money back by the card issuer

Today i have sent that request, now see if there is comming an answer....

I alrdy have applied for a CosmoPay card because i dont believe in Paxum anymore
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Old 05-30-2019, 01:48 PM   #63
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Sounds like epassporte #2
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Old 05-30-2019, 01:58 PM   #64
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Sounds like epassporte #2
We alrdy had problems with Payoneer, we changed to FirstChoice, then the same and change to Paxum, and now we go again.....

Looks like all that payment companys is dark business
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Old 05-31-2019, 10:44 AM   #65
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We alrdy had problems with Payoneer, we changed to FirstChoice, then the same and change to Paxum, and now we go again.....

Looks like all that payment companys is dark business

Payoneer works fine for me, because when it came to switching, I ordered FirstChoice card individually, and kept Payoneer and using it for years without problem.
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Old 05-31-2019, 12:22 PM   #66
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Payoneer works fine for me, because when it came to switching, I ordered FirstChoice card individually, and kept Payoneer and using it for years without problem.
I would that i could get Payoneer back, but most off the affiliate programs where i''m in dont use it anymore
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Old 05-31-2019, 05:40 PM   #67
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I would that i could get Payoneer back, but most off the affiliate programs where i''m in dont use it anymore
Yeah, I know And that's a pity.. I know some of the ad-networks are offering Payoneer a a payment method to withdraw funds (for publishers)
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Old 07-22-2019, 06:41 PM   #68
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It has been a month, they deducted the $2000 from my account a long with a $50 wire charge and still no wire, same excuse by all padua about some new bank. I smell a bit of fraud., whats up
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Old 07-23-2019, 08:16 AM   #69
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It has been a month, they deducted the $2000 from my account a long with a $50 wire charge and still no wire, same excuse by all padua about some new bank. I smell a bit of fraud., whats up
oh, that sucks dude
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Old 07-25-2019, 02:33 PM   #70
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Same here,
"Re:Wire Transfer 2019-07-25 06:43:28
Dear XXXXXX,

Unfortunately we were notified by our accounting department that the processor is encountering delays due to the large amount of transfer requests and your transfer has not been processed yet. We expect it to be processed in the shortest time possible.

We thank you for your patience and understanding and we apologize for any inconvenience caused.
Best Regards."

So, all non specific words. How bout, I sent this fucker a week ago, and you still have not processed, answer "we will rush process this today"
They got the $50 transfer fee on the 18th, but cant actually process the transfer?
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Old 07-26-2019, 12:10 AM   #71
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They said their capability to send outgoing wires in USD has been severely limited due to each wire having to go through some type of control. So regardless of when you paid them, it is not Paxum who sets the speed on those controls. Just take a big chill pill, sit down and you’ll be next in line in a week or two. The part the write ”We expect it to be processed in the shortest time possible” is of course only bogus, they know fairly well how long the delay will be, they just don’t care to calculate it for each and every wire but instead issue you a standard answer.
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Old 07-26-2019, 02:56 AM   #72
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Same here,
"Re:Wire Transfer 2019-07-25 06:43:28
Dear XXXXXX,

Unfortunately we were notified by our accounting department that the processor is encountering delays due to the large amount of transfer requests and your transfer has not been processed yet. We expect it to be processed in the shortest time possible.

We thank you for your patience and understanding and we apologize for any inconvenience caused.
Best Regards."

So, all non specific words. How bout, I sent this fucker a week ago, and you still have not processed, answer "we will rush process this today"
They got the $50 transfer fee on the 18th, but cant actually process the transfer?
USD wire?
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Old 07-26-2019, 04:52 AM   #73
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USD wire?
Location: Tempe, AZ ..... is USD wire with delay


CAD wire is still quick ( 2-3 days ) but there is hidden fee's at the end
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Old 07-26-2019, 10:17 AM   #74
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Location: Tempe, AZ ..... is USD wire with delay


CAD wire is still quick ( 2-3 days ) but there is hidden fee's at the end
Yeah, I can see his location but that does not necessarily mean he is withdrawing in USD
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Old 07-29-2019, 03:12 PM   #75
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Has anyone ins the US got a wire in USdollars recently, The wire was returned after a month to Paxum?
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Old 08-30-2019, 12:40 AM   #76
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Still impossible after making two credit transfer attempts on Mastercard cards from my Paxum account. Transaction declined with Payoneer and Transferwize cards !!!
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Old 08-30-2019, 12:43 AM   #77
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Try Mastercard issued by your bank.
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Old 08-31-2019, 11:33 PM   #78
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:mad

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Originally Posted by Denny View Post
Try Mastercard issued by your bank.
All attempts to transfer to Mastercard have been rejected it is a real disaster !



Paxum said:

Quote:
It can be a variety of reasons, from a limit the bank has, to the transaction raising flags, to a policy the bank has, to a temporary communication problem.
Quote:
We've checked the situation again and we can confirm that the transaction was rejected by the card issuer.

Regarding the reason, we don't have a clear one, it can be any of the previously mentioned ones or another.

Basically, if you still can't get a clear resolution from the card issuer you need to use a different card.
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Old 08-31-2019, 11:43 PM   #79
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All attempts to transfer to Mastercard have been rejected it is a real disaster !



Paxum said:
please tell me you saw that paxum mastercard was fried mastercard is not going to process paxum a call to mastercard may tell you. hell go into one of their offices
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Old 08-31-2019, 11:46 PM   #80
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Does not work on my Payoneer, Transferwise and LeuPay Mastercard but works on Revolut Mastercard very strange !

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Old 09-01-2019, 12:01 AM   #81
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email sent to Mastercard https://www.mastercard.us/en-us/ask-...d-webform.html
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Old 09-01-2019, 12:33 AM   #82
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Does not work on my Payoneer, Transferwise and LeuPay Mastercard but works on Revolut Mastercard very strange !
As Denny already suggested, try it to a card issued by a REGULAR bank.

All that you listed above are fintech providers. They have a habit of blocking incoming transfers from other fintech providers.
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Old 09-01-2019, 12:56 AM   #83
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i feel your pain. paxum could have made a brand. i wish i had the money. i could solve this. i think coinbase might be where adult needs to go. they are getting ready to do some universal system. the video looks good.
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Old 09-01-2019, 01:21 AM   #84
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:mad

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As Denny already suggested, try it to a card issued by a REGULAR bank. All that you listed above are fintech providers. They have a habit of blocking incoming transfers from other fintech providers.
Impossible Visa is not accepted and my bank card is a Visa !
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Old 09-01-2019, 01:23 AM   #85
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i feel your pain. paxum could have made a brand. i wish i had the money. i could solve this. i think coinbase might be where adult needs to go. they are getting ready to do some universal system. the video looks good.
You're off topic why you talk to me about Coinbase, I no talk about cryptocurrency here!
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Old 09-02-2019, 04:54 PM   #86
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Impossible Visa is not accepted and my bank card is a Visa !
I just got a visa today
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Old 09-04-2019, 01:30 AM   #87
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Paxum said

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Dear,

Although we understand your point of view there's really nothing else we can do about this. The processor is just unable to send the funds to any of these cards. The answer we're receiving is that the processor is unable to obtain the authorization from the card issuer.

We suggest that you make sure you're not using a VPN/Proxy when attempting to make this transfer and try again in a few hours time.

If the transaction is still not successful you need to try a different card, making sure that it's a Debit or a Credit card (not a prepaid one) and that the bank accepts funding on that card from anywhere around the world.

If you don't have any other cards to which you can withdraw the funds you need to use a different method, such as the WIRE withdrawal and withdraw the funds directly to your bank account.

Best regards.
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Old 09-05-2019, 02:58 AM   #88
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For some reason I cannot choose my bank account anymore to make a withdrawal.
Was working perfect the past years until last month.
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Old 09-05-2019, 03:28 AM   #89
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I got my wire transfer withdrawl in EUR without problem and it was very fast.
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Old 09-05-2019, 03:54 AM   #90
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For some reason I cannot choose my bank account anymore to make a withdrawal.
Was working perfect the past years until last month.
I think you need to change the currency in your profile.
Best bet email Ruth directly
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Old 09-05-2019, 10:23 AM   #91
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I think you need to change the currency in your profile.
Best bet email Ruth directly
I have both dollar and euro. It looks like I can't withdraw with dollars anymore and my euro account is available BUT I always get dollars.

The exchange rate from $ to € is horrible.

1.105 worldwide, paxum 1.125.
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Old 09-05-2019, 11:06 AM   #92
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I have both dollar and euro. It looks like I can't withdraw with dollars anymore and my euro account is available BUT I always get dollars.

The exchange rate from $ to € is horrible.

1.105 worldwide, paxum 1.125.
So you loose 20 usd on 1k? Unbelievable...

You need to exchange that to Eur then send wire to your Eur bank account.

That's your only option, take it and go
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Old 09-05-2019, 11:39 AM   #93
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So you loose 20 usd on 1k? Unbelievable...

You need to exchange that to Eur then send wire to your Eur bank account.

That's your only option, take it and go
I have 10.000$ I need to exchange to euro which is $200 + 50 (or 70 not sure) withdrawal fee + another $20 fee my own bank charges.

Nearly $300 dollar for a withdrawal. Nice!
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Old 09-05-2019, 12:00 PM   #94
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I have 10.000$ I need to exchange to euro which is $200 + 50 (or 70 not sure) withdrawal fee + another $20 fee my own bank charges.

Nearly $300 dollar for a withdrawal. Nice!
That is correct, it will cost you around $270 usd. But it is what it is, take the money out and run
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Old 09-05-2019, 01:48 PM   #95
BigFurry
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Originally Posted by MKA View Post
I have 10.000$ I need to exchange to euro which is $200 + 50 (or 70 not sure) withdrawal fee + another $20 fee my own bank charges.

Nearly $300 dollar for a withdrawal. Nice!
Yeah it's pretty crazy. They need to reenable USD wires for everyone, or set back the exchange rates to normal.
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Old 09-06-2019, 01:23 PM   #96
Miguel
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I have 10.000$ I need to exchange to euro which is $200 + 50 (or 70 not sure) withdrawal fee + another $20 fee my own bank charges.

Nearly $300 dollar for a withdrawal. Nice!
Hey MKA, usually we have EUROs but need $$$,
Is it possible to exchange?
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Old 09-06-2019, 08:41 PM   #97
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Originally Posted by BigFurry View Post
All that you listed above are fintech providers. They have a habit of blocking incoming transfers from other fintech providers.
That's pretty reassuring.

Quote:
Originally Posted by BigFurry View Post
Yeah it's pretty crazy. They need to reenable USD wires for everyone . . .
I get the impression that is not an option.
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Old 09-07-2019, 12:08 AM   #98
MKA
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Hey MKA, usually we have EUROs but need $$$,
Is it possible to exchange?
I'll remember it for next time, sorry : )

ps. I received the EUR wire within 24 hours to my bank account.
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Old 03-10-2020, 01:21 PM   #99
TheMaster
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ugh doesn't seem like you can make monthly statements anymore, unbelievable
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Old 03-10-2020, 01:50 PM   #100
Denny
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ugh doesn't seem like you can make monthly statements anymore, unbelievable
Switch to the classic interface and try from there.
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