Your experience with Amerinoc since the move? Used support yet? - GoFuckYourself.com

Naughty · 07-21-2016, 03:32 AM

Not sure if it just us, but support is just not there, at all (except for one time).
Maybe something goes wrong with matched email addresses and whatnot, but did anybody notice any difference, yet?

We saw a reply from a guy named John or something, he must be new, too?

Any other jumped ship to another host already since the outages this year?

AllAboutCams · 07-21-2016, 03:57 AM

Im not happy

We got no discount for the down time
Also pingdom keeps going off saying site is down for short amounts of time

Its like Amerinoc has been sold and they are not telling anyone

Bladewire · 07-21-2016, 07:35 AM

You're with a completely different company now, Omnis Network, LLC. They own your I P's as well

The Amerinoc.com domain belongs to them now as well

AmeriNoc.com WHOIS, DNS, & Domain Info - DomainTools

MrBottomTooth · 07-21-2016, 08:32 AM

Sent a ticket in yesterday. Took more than an hour for a response I think. Was from a guy named Gunnar, who I had never dealt with before.

Jigster715 · 07-21-2016, 08:36 AM

10 hours and waiting for a simple ticket fix. Sometimes tickets are quick. Sometimes really slow. Same as before.

AllAboutCams · 07-21-2016, 09:44 PM

Anyone else not getting a reply?

AllAboutCams · 07-22-2016, 01:52 AM

Seriously getting ridiculous now

Naughty · 07-22-2016, 02:54 AM

Haven't had a reply for 5 days now, on a simple CDN question.
Some guy named John asked for my ticket number last friday or so, never heard since.

We are moving shortly before the site goes down again and there's no support to be found.

Naughty · 07-22-2016, 02:56 AM

Quote:

Originally Posted by AllAboutCams

Im not happy

We got no discount for the down time

A month of free hosting would have been nice, downtime surely cost more than that.

Could have used that to move out;p

AllAboutCams · 07-22-2016, 04:39 AM

Well at the moment i need root access to move my sites but nobody is replying at all

Naughty · 07-22-2016, 04:41 AM

I just checked, our root access is fine.
You have a dedicated server? (we do)

AllAboutCams · 07-22-2016, 04:44 AM

And they dont answer the phone

AllAboutCams · 07-22-2016, 04:45 AM

Quote:

Originally Posted by Naughty

I just checked, our root access is fine.
You have a dedicated server? (we do)

no just a vps wiredtree need root access to move my sites or i need to pay $75 per hour for them to manually move them

AllAboutCams · 07-22-2016, 08:21 AM

Just spoke to them on the phone and they said tickets can take up to 24hrs. and they were acquired when they moved data centers.

FatBastard · 07-27-2016, 02:51 PM

About 8 hours for a ticket response

Miguel T · 07-27-2016, 03:23 PM

Im so happy I moved all my stuff from there!

Mojohost FTW!!!

247mg · 07-28-2016, 09:33 AM

Support is almost gone but we are getting response from BRAD and old star of Amerinoc Chris.

Support is slow and only work during their working time. Average response time for support is 9 hours.

247mg · 07-28-2016, 09:34 AM

Quote:

Originally Posted by AllAboutCams

Well at the moment i need root access to move my sites but nobody is replying at all

I think you not aware of this.. Amerinoc stopped giving root access to any one.

Naughty · 07-28-2016, 11:00 AM

We are in the process of moving as well.
Pretty lousy they did not tell they were acquired by others, since they hosted a lot of "friends" from the old days.

Shoplifter · 07-28-2016, 12:48 PM

Quote:

Originally Posted by Naughty

We are in the process of moving as well.
Pretty lousy they did not tell they were acquired by others, since they hosted a lot of "friends" from the old days.

It's a bit shocking after 16 years with Phatservers/Amerinoc and untold thousands paid to them that we are left in this position and as of today without backups.

I don't really care about the ticket time as I am hands on, but being without backups is rather fundamental.

07-21-2016, 03:32 AM	#1
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,480	Your experience with Amerinoc since the move? Used support yet? Not sure if it just us, but support is just not there, at all (except for one time). Maybe something goes wrong with matched email addresses and whatnot, but did anybody notice any difference, yet? We saw a reply from a guy named John or something, he must be new, too? Any other jumped ship to another host already since the outages this year? __________________ seks.ai for sale - ping me

07-21-2016, 03:57 AM	#2
AllAboutCams Femcams.com Industry Role: Join Date: Jul 2011 Location: bjcam.com Posts: 12,222	Im not happy We got no discount for the down time Also pingdom keeps going off saying site is down for short amounts of time Its like Amerinoc has been sold and they are not telling anyone __________________ Binance - Blockchain and Crypto Asset Exchange Chaturbate make money in cams

07-21-2016, 08:32 AM	#4
MrBottomTooth Confirmed User Join Date: Sep 2009 Posts: 5,795	Sent a ticket in yesterday. Took more than an hour for a response I think. Was from a guy named Gunnar, who I had never dealt with before. __________________ Get Paid Per Email Like The WEGCASH Days!!!!

07-21-2016, 09:44 PM	#6
AllAboutCams Femcams.com Industry Role: Join Date: Jul 2011 Location: bjcam.com Posts: 12,222	Anyone else not getting a reply? __________________ Binance - Blockchain and Crypto Asset Exchange Chaturbate make money in cams

07-22-2016, 01:52 AM	#7
AllAboutCams Femcams.com Industry Role: Join Date: Jul 2011 Location: bjcam.com Posts: 12,222	Seriously getting ridiculous now __________________ Binance - Blockchain and Crypto Asset Exchange Chaturbate make money in cams

07-21-2016, 07:35 AM	#3
Bladewire StraightBro Industry Role: Join Date: Aug 2003 Location: Monarch Beach, CA USA Posts: 56,229	You're with a completely different company now, Omnis Network, LLC. They own your I P's as well The Amerinoc.com domain belongs to them now as well AmeriNoc.com WHOIS, DNS, & Domain Info - DomainTools

07-21-2016, 08:36 AM	#5
Jigster715 So Fucking Banned Industry Role: Join Date: Jul 2015 Location: elmer blackwood mansion Posts: 1,459	10 hours and waiting for a simple ticket fix. Sometimes tickets are quick. Sometimes really slow. Same as before.

07-22-2016, 02:54 AM	#8
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,480	Haven't had a reply for 5 days now, on a simple CDN question. Some guy named John asked for my ticket number last friday or so, never heard since. We are moving shortly before the site goes down again and there's no support to be found. __________________ seks.ai for sale - ping me

07-22-2016, 04:39 AM	#10
AllAboutCams Femcams.com Industry Role: Join Date: Jul 2011 Location: bjcam.com Posts: 12,222	Well at the moment i need root access to move my sites but nobody is replying at all __________________ Binance - Blockchain and Crypto Asset Exchange Chaturbate make money in cams

07-22-2016, 04:41 AM	#11
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,480	I just checked, our root access is fine. You have a dedicated server? (we do) __________________ seks.ai for sale - ping me

07-22-2016, 04:44 AM	#12
AllAboutCams Femcams.com Industry Role: Join Date: Jul 2011 Location: bjcam.com Posts: 12,222	And they dont answer the phone __________________ Binance - Blockchain and Crypto Asset Exchange Chaturbate make money in cams

07-22-2016, 08:21 AM	#14
AllAboutCams Femcams.com Industry Role: Join Date: Jul 2011 Location: bjcam.com Posts: 12,222	Just spoke to them on the phone and they said tickets can take up to 24hrs. and they were acquired when they moved data centers. __________________ Binance - Blockchain and Crypto Asset Exchange Chaturbate make money in cams

07-27-2016, 02:51 PM	#15
FatBastard Confirmed User Join Date: May 2005 Posts: 156	About 8 hours for a ticket response

07-27-2016, 03:23 PM	#16
Miguel T ♦ Web Developer ♦ Industry Role: Join Date: May 2005 Location: Full-Stack Developer Posts: 12,472	Im so happy I moved all my stuff from there! Mojohost FTW!!! __________________ Full Stack Webdeveloper: HTML5/CSS3, jQuery, AJAX, ElevatedX, NATS, MechBunny, Wordpress

07-28-2016, 09:33 AM	#17
247mg Yellowplum / 247mg Industry Role: Join Date: Feb 2008 Location: Nicosia, CY Posts: 2,161	Support is almost gone but we are getting response from BRAD and old star of Amerinoc Chris. Support is slow and only work during their working time. Average response time for support is 9 hours. __________________ 247mg.com - Indian Affiliate Program - Over 50+ Sites To Promote - Monetize Your INDIAN Traffic Today!

07-28-2016, 11:00 AM	#19
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,480	We are in the process of moving as well. Pretty lousy they did not tell they were acquired by others, since they hosted a lot of "friends" from the old days. __________________ seks.ai for sale - ping me