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Old 07-03-2018, 07:51 AM   #1
racakg
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Paxum cards - problems again?

Tried to send some money to new temporary card today and I saw this error (last time we had this with Choice Bank)...Anyone have same error?

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Old 07-03-2018, 09:25 AM   #2
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Old 07-03-2018, 10:01 AM   #3
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Paxum EFT withdrawals working with Transfer wise borderless account for me.
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Old 07-03-2018, 10:04 AM   #4
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Paxum EFT withdrawals working with Transfer wise borderless account for me.
. . .
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Old 07-03-2018, 10:38 AM   #5
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Just tried and worked fine.
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Old 07-03-2018, 07:19 PM   #6
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the same thing
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Old 07-04-2018, 04:36 AM   #7
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Paxum problem is becoming more often
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Old 07-04-2018, 05:43 AM   #8
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The main thing is that Paxum quickly fixes the problems
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Old 07-04-2018, 09:38 AM   #9
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I just got my card and activated it no problems. But I'm getting some 404 error when trying to load the card and the funds return to the current account. Anyone/Ruth have any ideas when this will be fixed?

Thanks.
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Old 07-04-2018, 10:56 AM   #10
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yep, now again 404. catch the moment when you can do transfer. yesterday it was available after "service unavailable. please try again later" from morning )
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Old 07-04-2018, 11:33 AM   #11
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Sounds like fun having a payment processor that is up and down for no reason. Paxum Gambling?
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Old 07-04-2018, 12:37 PM   #12
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Error 404
Card Customer Support phone number: 1-800-624-6171
Funds were not transferred. Please try again later
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Old 07-04-2018, 03:33 PM   #13
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Paxum EFT withdrawals working with Transfer wise borderless account for me.
paxum and transferwise? NICEEE
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Old 07-04-2018, 03:44 PM   #14
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paxum and transferwise? NICEEE
Yeppy ;)
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Old 07-04-2018, 04:38 PM   #15
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Error 404
Card Customer Support phone number: 1-800-624-6171
Funds were not transferred. Please try again later
Same with me, tried 2 hours later and it worked...
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Old 07-04-2018, 05:53 PM   #16
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Same with me, tried 2 hours later and it worked...
I'm still having the same issue.

Maybe it is because my card is newly activated, I'll try again tomorrow.
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Old 07-04-2018, 05:58 PM   #17
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Hey

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Originally Posted by Zen- View Post
I'm still having the same issue.

Maybe it is because my card is newly activated, I'll try again tomorrow.
I had it yesterday, messaged Support, they emailed back today saying fixed... I transferred $450 onto the card to test it, went to the ATM and got the money no problem... but I am still in "paranoid mode"...
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Old 07-04-2018, 08:48 PM   #18
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Hmmm...

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Originally Posted by TrashyContent View Post
I had it yesterday, messaged Support, they emailed back today saying fixed... I transferred $450 onto the card to test it, went to the ATM and got the money no problem... but I am still in "paranoid mode"...
That being said... just tried to move some more money and it's coming up saying I have exceeded my daily balance (WTF !) I've transferred more money than what I just tried before... getting really worrying
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Old 07-05-2018, 07:15 AM   #19
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Problem is back again this morning. Reminds me so much of FirstChoicePay...
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Old 07-05-2018, 08:20 AM   #20
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That being said... just tried to move some more money and it's coming up saying I have exceeded my daily balance (WTF !) I've transferred more money than what I just tried before... getting really worrying
Theres a $500 transfer to card per day limit which sucks. Its shouldn't take 6 days to get 3k for example.
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Old 07-05-2018, 08:42 AM   #21
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Theres a $500 transfer to card per day limit which sucks. Its shouldn't take 6 days to get 3k for example.
No it takes 8 days, you need 3 days ( 1k ATM limit per day ) to withdraw it from a ATM. Totally crazy. And if this line of daily errors continue it could be a few days more.

And yes, we know there are more ways to get your money out but that is not the issue.
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Old 07-05-2018, 08:59 AM   #22
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Wtf

I have $250,000 to move...
























only kidding...
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Old 07-05-2018, 10:49 AM   #23
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this fucking issue has been there for at least 3 years, appearing on a weekly basis or so... the problem probably wasn't on Choice bank side because we have a new card issuer now and yet we still have to deal with this annoying shit, even though the limit for card loads was decreased to crappy $500/day it still occurs pretty often. and it will only get worse as more people receive their cards and make card loads... unless Paxum finally fixs this fucking shit PERMANENTLY
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Old 07-05-2018, 11:03 AM   #24
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Theres a $500 transfer to card per day limit which sucks. Its shouldn't take 6 days to get 3k for example.
true, and even with this fucking limit the card loads aren't working very often.
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Old 07-05-2018, 01:39 PM   #25
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Been trying all day, all I get is that 404 error... Doesn't take 2 weeks to debug an API !!!!
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Old 07-05-2018, 07:00 PM   #26
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Been trying all day, all I get is that 404 error... Doesn't take 2 weeks to debug an API !!!!
Looks like it has to do with cash availability on Trucash side. Not related to software.
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Old 07-06-2018, 05:54 AM   #27
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Fml !

Yep errors again...

Errors :
Error 404
Card Customer Support phone number: 1-800-624-6171
Funds were not transferred. Please try again later

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Old 07-06-2018, 06:46 AM   #28
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Looks like it has to do with cash availability on Trucash side. Not related to software.
this might be correct, Ruth said the problem is caused by their processor that gets overloaded at certain times, therefore they decreased daily card load limit to $500, but that would not make sense at all as it will only make people doing card loads more often so it can hardly reduce their processor load.
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Old 07-07-2018, 04:40 AM   #29
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yes i had that issue too... tried it the next day and it worked fine.

The only problem with the temporary card is its limitation...
funding max $500/day and spending max $1000/day is not that great...
but hey that's the only solution they have, i trust Paxum will get something done asap
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Old 07-07-2018, 04:42 AM   #30
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Been trying all day, all I get is that 404 error... Doesn't take 2 weeks to debug an API !!!!
it's not an API issue... With FirstChoice, their card was working 100% of the time.
I guess it's more a trucash issue which can not handle the volume...
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Old 07-07-2018, 05:03 AM   #31
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it's not an API issue... With FirstChoice, their card was working 100% of the time.
I guess it's more a trucash issue which can not handle the volume...
Paxum had the same problem with the cards issued by Choice Bank. almost every week card loads were not working... been like that for about 3 years.
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