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Old 02-28-2021, 03:48 AM   #1
bean-aid
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Brad from Mojo Host... step inside

You have a guy named Chris that is causing me all kinds of problems with my sites. He's a reseller of yours and manages servers is his only job.

I need my problems resolved today, without more issue.

yours truly
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Old 02-28-2021, 04:42 AM   #2
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It's Sunday man, everyone's in church.
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Old 02-28-2021, 04:55 AM   #3
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If he is a reseller, then how is it Mojos fault?
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Old 02-28-2021, 05:49 AM   #4
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Originally Posted by Ferus View Post
If he is a reseller, then how is it Mojos fault?
My question is why you would use a reseller and not go direct with Mojo themselves?

I mean, its not like anyone here hasn't heard of mojo and doesn't know the quality of the product?
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Old 02-28-2021, 06:55 AM   #5
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..or "hey i hired someone who doesn't know shit. can you please help me?"

..or "is there anyone here who can help me, since the board has a ton of devs and server admins?"



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Old 02-28-2021, 08:45 AM   #6
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My question is why you would use a reseller and not go direct with Mojo themselves?

I mean, its not like anyone here hasn't heard of mojo and doesn't know the quality of the product?
Some want or need a different managed service solution than what Mojohost deliver, but I doubt they are better or more reliable - but I dont know the whole story. I just think the one word "reseller" changes everything.
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Old 02-28-2021, 08:55 AM   #7
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I don’t get how the resellers issue is brads issue ?
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Old 02-28-2021, 09:10 AM   #8
Ferus
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I don’t get how the resellers issue is brads issue ?

That said, I am sure Brad probaly would help beaner, if the approach was more like;
Dear Brad, I know it's weekend and all, but I am using one of your resellers, and it seems he don't have the skillset or interest to help me out. It might be because I have purchased a lower service-level and the SLA don't give me the right to demand his help - I dont know, but now I am stuck.

Since you know the infrastructure better, could you maybe help me out or give me some pointers?

*Beaner goes on and explain in details what the problem is, so Brad don't have to wait to get a detailed explanation*

Best regards, Beaner

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Old 02-28-2021, 09:50 AM   #9
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Someone just pointed me to this thread. There’s nothing wrong with companies that get wholesale infrastructure from us and layer their own support services on top. I obviously extend prices to such clients that would never be available to the public. Having said all of that, I will reach out to your host and see if they can escalate their response. If you need anything further message me directly on Skype or something - GFY is not a support forum for any web host.

Cheers

Brad
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Old 02-28-2021, 10:20 AM   #10
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Originally Posted by beaner View Post
You have a guy named Chris that is causing me all kinds of problems with my sites. He's a reseller of yours and manages servers is his only job.

I need my problems resolved today, without more issue.

yours truly
Brad did what I thought Brad would do - give a polite professional response.

Which is exactly the opposite of any kind of behaviour you ever displayed in public.

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Old 02-28-2021, 11:51 AM   #11
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Everything is fine here, OP is in great hands. No drama!

Brad
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Old 02-28-2021, 01:16 PM   #12
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Everything is fine here, OP is in great hands. No drama!

Brad
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Old 02-28-2021, 01:55 PM   #13
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... nvm....
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Old 02-28-2021, 11:59 PM   #14
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Mojohost is prime
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Old 03-01-2021, 01:55 PM   #15
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This drama thread is not very dramatic. I'm glad it got resolved.
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Old 03-01-2021, 01:57 PM   #16
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This drama thread is not very dramatic. I'm glad it got resolved.
You gotta try, you know ? ?
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Old 03-01-2021, 02:33 PM   #17
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That said, I am sure Brad probaly would help beaner, if the approach was more like;
Dear Brad, I know it's weekend and all, but I am using one of your resellers, and it seems he don't have the skillset or interest to help me out. It might be because I have purchased a lower service-level and the SLA don't give me the right to demand his help - I dont know, but now I am stuck.

Since you know the infrastructure better, could you maybe help me out or give me some pointers?

*Beaner goes on and explain in details what the problem is, so Brad don't have to wait to get a detailed explanation*

Best regards, Beaner

There is a proper way to handle things, and then people who are assholes.
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Old 03-01-2021, 03:28 PM   #18
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More proof Brad has the Mojo!

He's also a fabulous dresser.
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Old 03-01-2021, 11:42 PM   #19
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He's also a fabulous dresser.
Custom designed shirts and all
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Old 03-02-2021, 12:21 AM   #20
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Brad and his team are all a class act
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Old 03-02-2021, 02:07 AM   #21
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Mojo accepts Bitcoin?
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Old 03-02-2021, 08:56 AM   #22
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Mojo accepts Bitcoin?
Cc, Wire, Paxum, Paypal, check, no bitcoin sorry.
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Old 03-02-2021, 09:31 AM   #23
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Cc, Wire, Paxum, Paypal, check, no bitcoin sorry.
Is cash in small denomination unmarked bills ok?

.
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Old 03-02-2021, 01:23 PM   #24
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Is cash in small denomination unmarked bills ok?

.
At Mojo "Cc" stands for cash or cock
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Old 03-02-2021, 01:50 PM   #25
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At Mojo "Cc" stands for cash or cock
How much hosting can I get for my 6.8 inches ??
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Old 03-02-2021, 02:19 PM   #26
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Thread closed at request of OP.
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