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Old 08-08-2005, 11:39 AM   #1
iBanker
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Location: San Diego, moving to Portland.
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WORST affiliate customer service response ever (AFF)

So I write this to Adult Friend Finder:

We are one of your new affiliates. I would like to throw you in our members area as an upsell, and our our exit chain. I would be needing creatives from you guys to accomplish that.

Let me know if you guys have an interest in doing that for me. I understand if you don't as we also have a ton of affiliates and they are always in need of something.

Let me know. I prefer the phone. My number is below.

Christopher Lucidi
JasonandAlex.com
858-587-9000 x 102



Their response:


Dear affiliate,

Currently our affiliates are prohibited from advertising, in any manner, Friendfinder services through the use of e-mail or Links in e-mail.
Please do not hesitate in contacting us back if you need further assistance.

Thank you,

Sandro N.
Affiliate Marketing
FriendFinder Inc.



My response:

Did you even read my email?
Who said anything about advertising in email?
This is a joke.
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Old 08-08-2005, 11:42 AM   #2
Thrawn$
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they use postbots as affiliate rep
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Old 08-08-2005, 11:42 AM   #3
SmokeyTheBear
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lol gotta love cut and paste responses..
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Old 08-08-2005, 11:43 AM   #4
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Old 08-08-2005, 11:43 AM   #5
riddler
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lol, wow they hit the question right on the fucking head.. lmao
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Old 08-08-2005, 11:43 AM   #6
Penthouse Tony
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I'm sorry that you recieived that response. That clearly was not the correct response to your e-mail. I'm in Florida still from Internext but I will give you a call tomorrow and get you the creatives that you need. Again I appologize for that response sent to you.
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Old 08-08-2005, 11:44 AM   #7
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They send the emails to a room with a monkey strapped to a chair, they have a set of large buttons in front of him with preprogrammed email responses.
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Old 08-08-2005, 11:45 AM   #8
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Quote:
Originally Posted by Sagi_AFF
I'm sorry that you recieived that response. That clearly was not the correct response to your e-mail. I'm in Florida still from Internext but I will give you a call tomorrow and get you the creatives that you need. Again I appologize for that response sent to you.

And sagi makes a remarkeable save...


SAAAAAAAAAVVVVVVVVVVVVVVEEEEEEEE
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Old 08-08-2005, 11:45 AM   #9
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lol, great bots
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Old 08-08-2005, 11:46 AM   #10
iBanker
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Quote:
Originally Posted by SmokeyTheBear
They send the emails to a room with a monkey strapped to a chair, they have a set of large buttons in front of him with preprogrammed email responses.
wow, that was funny, now I am going to have that visual in my head all day.

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Old 08-08-2005, 11:47 AM   #11
iBanker
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Quote:
Originally Posted by Sagi_AFF
I'm sorry that you recieived that response. That clearly was not the correct response to your e-mail. I'm in Florida still from Internext but I will give you a call tomorrow and get you the creatives that you need. Again I appologize for that response sent to you.
Thanks. I'll be here.
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Old 08-08-2005, 11:48 AM   #12
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At least you got your follow-up... WTG Sagi_AFF!
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Old 08-08-2005, 11:50 AM   #13
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Quote:
Originally Posted by iBanker
wow, that was funny, now I am going to have that visual in my head all day.



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Old 08-08-2005, 12:03 PM   #14
Manowar
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Originally Posted by SmokeyTheBear


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Old 08-08-2005, 12:07 PM   #15
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Quote:
Originally Posted by Thrawn$
they use postbots as affiliate rep
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Old 08-08-2005, 12:14 PM   #16
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They did me the same way:

*******************

I am one of your affiliates and would like to speak with someone regarding banners for some ppc advertising I am doing.

You can email me at this address, or I can give you a call and we can do it by phone. Thanks for you help. Hope to hear from you soon.

Holly

**********************

Dear Holly,

I am just a sexy girl.



Thank you,

Vitasoy Woj
Affiliate Marketing
FriendFinder Inc.
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Old 08-08-2005, 12:17 PM   #17
iBanker
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Quote:
Originally Posted by Holly
Dear Holly,

I am just a sexy girl.



Thank you,

Vitasoy Woj
Affiliate Marketing
FriendFinder Inc.
HAHAHAHAHHAHAHA
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Old 08-08-2005, 12:17 PM   #18
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Quote:
Originally Posted by Thrawn$
they use postbots as affiliate rep


It seems a handful of programs do.. I've had responses to requests similar to this before.
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Old 08-08-2005, 12:18 PM   #19
DateDoc
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Quote:
Originally Posted by Holly
They did me the same way:

*******************

I am one of your affiliates and would like to speak with someone regarding banners for some ppc advertising I am doing.

You can email me at this address, or I can give you a call and we can do it by phone. Thanks for you help. Hope to hear from you soon.

Holly

**********************

Dear Holly,

I am just a sexy girl.



Thank you,

Vitasoy Woj
Affiliate Marketing
FriendFinder Inc.
Woj works for AFF??
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Old 08-08-2005, 12:29 PM   #20
Holly
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Quote:
Originally Posted by BusterPorn
Woj works for AFF??
God bless your little heart.
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Old 08-08-2005, 12:33 PM   #21
TheSenator
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Funny... Gotta Love the Bots
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Old 08-08-2005, 12:39 PM   #22
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Quote:
Originally Posted by SmokeyTheBear




You killed me with that one. Thnx for a good laugh
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Old 08-08-2005, 12:40 PM   #23
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Thanks, please keep this thread at top, each time I see it it will remind me to try and call epassporte
If someone from epassporte see this then please contact me
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Old 08-08-2005, 01:24 PM   #24
SomeCreep
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Quote:
Originally Posted by iBanker
So I write this to Adult Friend Finder:

We are one of your new affiliates. I would like to throw you in our members area as an upsell, and our our exit chain. I would be needing creatives from you guys to accomplish that.

Let me know if you guys have an interest in doing that for me. I understand if you don't as we also have a ton of affiliates and they are always in need of something.

Let me know. I prefer the phone. My number is below.

Christopher Lucidi
JasonandAlex.com
858-587-9000 x 102



Their response:


Dear affiliate,

Currently our affiliates are prohibited from advertising, in any manner, Friendfinder services through the use of e-mail or Links in e-mail.
Please do not hesitate in contacting us back if you need further assistance.

Thank you,

Sandro N.
Affiliate Marketing
FriendFinder Inc.



My response:

Did you even read my email?
Who said anything about advertising in email?
This is a joke.
I've also had bad experiences with their customer support. If there is one thing I cant stand, it is when customer support responds without even addressing the issues in your email. It is as if they just read the first sentence and then reply.
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Old 08-08-2005, 01:35 PM   #25
iBanker
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Quote:
Originally Posted by SomeCreep
I've also had bad experiences with their customer support. If there is one thing I cant stand, it is when customer support responds without even addressing the issues in your email. It is as if they just read the first sentence and then reply.
I just don't, and never will, understand why you would choose to use a post-bot email program (if that is indeed what they are doing) to respond to their affiliates.

It doesn't make sense. It's like the idiots that dont read a 2 page thread here before posting to a comment.
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Old 08-08-2005, 01:37 PM   #26
Master at Work
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Quote:
Originally Posted by BusterPorn
Woj works for AFF??
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Old 08-08-2005, 02:15 PM   #27
Elli
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Good save, Sagi. Man, you are everywhere! I swear you have like a batphone hookup or something
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Old 08-08-2005, 02:18 PM   #28
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Quote:
Originally Posted by BusterPorn
Woj works for AFF??
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Old 08-08-2005, 02:54 PM   #29
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Quote:
Originally Posted by BusterPorn
Woj works for AFF??


Quote:
Originally Posted by Holly
God bless your little heart.


I didn't laugh so hard, I can't remember how long...
ROTFLMAOWTIME
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Old 08-08-2005, 02:56 PM   #30
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Originally Posted by Sagi_AFF
I'm sorry that you recieived that response. That clearly was not the correct response to your e-mail. I'm in Florida still from Internext but I will give you a call tomorrow and get you the creatives that you need. Again I appologize for that response sent to you.
Sorry, but this one is also good
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Old 08-08-2005, 03:29 PM   #31
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Originally Posted by Mr-No
Sorry, but this one is also good
Yeah, I didn't want to be the first person to point that out though....
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Old 08-08-2005, 03:30 PM   #32
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Quote:
Originally Posted by SmokeyTheBear


This one's going in the archives....
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Old 08-08-2005, 03:34 PM   #33
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Quote:
Originally Posted by iBanker
Yeah, I didn't want to be the first person to point that out though....
... And now I feel better that I'm not the only one who see that funny...
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Old 08-08-2005, 04:15 PM   #34
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Quote:
Originally Posted by SmokeyTheBear

haha
the blue screen of death
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Old 08-09-2005, 02:28 AM   #35
tristan_D
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Originally Posted by SmokeyTheBear



this one's a winner
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Old 08-09-2005, 02:52 AM   #36
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I always have GREAT customer service/affiliate support from AFF through ICQ ...

Very friendly, and always address and problems right away!!

Try hitting up their Affiliate support ICQ # 215 446 267
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Old 08-09-2005, 03:20 AM   #37
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Quote:
Originally Posted by Mr-No
... And now I feel better that I'm not the only one who see that funny...
After all the unneccessary crap that has been on the board lately it's been good to come here and have a good laugh
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