debbieN

My delay getting money out of Verotel.
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Dear Merchant, reseller or linker of Verotel,

You are probably very aware of the fact that our business is located outside the United
States. Since last week NACHA, the National Association that concerns ACH payouts, has
changed its policy to not directly allow foreign companies to distribute funds in the
United States.

This resulted in, as you might have noticed already, delays in ACH payouts to our
customers, including you.

We are working around the clock to pay your payments on time, like we always do.
With the NACHA rules in our hand and together with the US banks we
found a solution for this issue and we are glad to say that your payment is on its way.

The banks will be processing our payment batches tonight and therefore the payments will
reach your accounts before the end of the week.

If there is any more delay in any individual payment, we will see what further options
we have to send you the payments as soon as possible.

We apologize sincerely for the inconvenience this has caused you and we are certain that
these new NACHA rules do not impact any future payments to you.

If you have any questions regarding this issue, please contact us at [email protected].

Kind regards,
Payment Department
Verotel Merchant Services

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