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Old 04-21-2010, 11:12 AM   #1
Miguel
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Jettis / 365billing drama

Hey
could anybody get on touch with them for the last month? They ignore us on Skype, ICQ, phone and still owe us the money collected foe the last 6 month (mostly rebills, but the amount is huge). They closed access to admin area so we couldn't cancel or refund transactions. I see they don't mind going to XBiz in June like nothing happened. I understand in this biz everything can happen, but why they ignoring their clients and keep them in dark.

If anybody can help us to resolve the problem please hit me up on ICQ 372-796-701
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Old 04-21-2010, 11:16 AM   #2
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Old 04-21-2010, 11:17 AM   #3
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Old 04-21-2010, 11:23 AM   #4
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Old 04-21-2010, 11:25 AM   #5
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Old 04-21-2010, 11:25 AM   #6
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My god may these threads are becoming an everyday event right now
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Old 04-21-2010, 11:27 AM   #7
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Bump for you Miguel
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Old 04-21-2010, 11:29 AM   #8
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Old 04-21-2010, 11:35 AM   #9
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Haven't you noticed many threads about them not paying before?
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Old 04-21-2010, 11:40 AM   #10
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Old 04-21-2010, 12:41 PM   #11
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Haven't you noticed many threads about them not paying before?
We worked with hem for the last 3 years and when we heard the first ring last summer we stopped accepting new transactions via them, but kept rebills on account.

I'm confused why only me and couple of people more is posting here regarding the problem with 365. They had only 3 clients or they didn't pay only us?
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Old 04-21-2010, 01:05 PM   #12
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Old 04-21-2010, 01:07 PM   #13
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No pay here either....months...useless to post here about it.
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Old 04-21-2010, 02:07 PM   #14
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you're not alone
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Old 04-21-2010, 02:22 PM   #15
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Jettis / 365billing owes you money for 6 months. That's a long time. Other people have also posted the same thing. I guess you are indeed not alone.

You make all the accounts receivable calculations and collection calls you want, but if they don't want to pay they will not pay. Good luck.
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Old 04-21-2010, 02:25 PM   #16
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Originally Posted by Miguel View Post
Hey
could anybody get on touch with them for the last month? They ignore us on Skype, ICQ, phone and still owe us the money collected foe the last 6 month (mostly rebills, but the amount is huge). They closed access to admin area so we couldn't cancel or refund transactions. I see they don't mind going to XBiz in June like nothing happened. I understand in this biz everything can happen, but why they ignoring their clients and keep them in dark.

If anybody can help us to resolve the problem please hit me up on ICQ 372-796-701
Can you get the remaining recurring members moved over to another processor?
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Old 04-21-2010, 02:38 PM   #17
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Can you get the remaining recurring members moved over to another processor?
no we didn't
365billing is 3rd party processing, so I don't think it was possible.
Maybe Jettis clients could do that as they had their own MID's
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Old 04-21-2010, 02:47 PM   #18
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no we didn't
365billing is 3rd party processing, so I don't think it was possible.
Maybe Jettis clients could do that as they had their own MID's
I know 3rd party can take merchant transactions. I would hit up Epoch or CCBill to find out, couldn't hurt. If you could save just a few rebills, might be worth it.
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Old 04-21-2010, 03:11 PM   #19
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I have lost several thounsand with them......just forget it and keep going. Not many months left in this industry anyways. The end is near
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Old 04-21-2010, 03:32 PM   #20
Miguel
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I know 3rd party can take merchant transactions. I would hit up Epoch or CCBill to find out, couldn't hurt. If you could save just a few rebills, might be worth it.
Thanks, Kristin
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Old 04-21-2010, 03:41 PM   #21
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Can you get the remaining recurring members moved over to another processor?
if he can't contact them something tells me that might be hard to do
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Old 04-21-2010, 03:42 PM   #22
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I know 3rd party can take merchant transactions. I would hit up Epoch or CCBill to find out, couldn't hurt. If you could save just a few rebills, might be worth it.
You're not allowed to store CC data, and even limited is an issue with full SAQ compliance.

I do not know any third party merchants who would blindly take member data on the pretext that 'its all gravy' - at least none that expect to continue to do processing. About the best you could do is create matching record IDs for them, change out in your DB, and prompt the members to 'sign up' when their time is due.
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Old 04-21-2010, 04:37 PM   #23
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Interesting!
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Old 04-21-2010, 04:40 PM   #24
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Hmm doesn't sound good. Good luck
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Old 04-21-2010, 04:48 PM   #25
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I am so sick of bullshit like this it isn't even funny. I hope you get your $$$.
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Old 04-21-2010, 05:04 PM   #26
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Jettis / 365billing owes you money for 6 months. That's a long time. Other people have also posted the same thing. I guess you are indeed not alone.

You make all the accounts receivable calculations and collection calls you want, but if they don't want to pay they will not pay. Good luck.
dude no joke $50 stop posting please lmk
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