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Old 11-12-2010, 10:45 PM   #1
botfurom
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Is this right computation of cbs? and refunds?

Chargebacks example:

1538 Total Sales Last week.
12 Total Refunds Last week.
8 Total CB last week.
======================
1538-12=1526
8/1526=0.005%

is that correct?
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Old 11-12-2010, 10:49 PM   #2
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i believe it is .5%
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Old 11-12-2010, 10:51 PM   #3
botfurom
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Quote:
Originally Posted by HerPimp View Post
i believe it is .5%
Oh so it's not so bad isn't it?
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Old 11-13-2010, 04:43 AM   #4
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200+ sales a day and you're asking about chargeback ratios? Fake nick / troll
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Old 11-13-2010, 04:45 AM   #5
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What niche are you in?
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Old 11-13-2010, 09:03 AM   #6
VGeorgie
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Chargeback ratios are calculated on the dollar amount, not the number. If half of your sales were $1 trials, but all the chargebacks were for full memberships, you could be over the 1%.
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Old 11-13-2010, 09:30 AM   #7
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Chargeback ratios are calculated on the dollar amount, not the number. If half of your sales were $1 trials, but all the chargebacks were for full memberships, you could be over the 1%.

That's strange, I thought it was {# of cb's/ number of total transactions = CB ratio}
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