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-   -   ElevatedX - How long does it take to get a reply from them?? (https://gfy.com/showthread.php?t=867533)

fujiko 11-06-2008 01:06 PM

ElevatedX - How long does it take to get a reply from them??
 
i am trying to get a hold of someone from elevatedx, but no one has replied.
just wondering how long it takes to get a reply.
I even sent an icq but nothing.
Anyone from there??

jact 11-06-2008 01:27 PM

Last time I needed to get in touch with them they were very quick in getting back to me. Be patient, people sometimes step away from the keyboard.

NaughtyRob 11-06-2008 01:31 PM

What jact said.

fujiko 11-06-2008 01:37 PM

im patient.. just being since yesterday
So was just wondering.

AJHall 11-06-2008 02:37 PM

fujiko - How are you trying to contact us? I don't have any emails or ICQs from you. We also have an 800 number so getting ahold of me should be easy :)

If ever anyone doesn't get a response within 24 hours chances are I didn't receive the message.

MoreMagic 11-06-2008 03:20 PM

I had many problems with them.

dicknixon 11-06-2008 03:35 PM

They've been very prompt and nothing but helpful for us.

MikeSmoke 11-06-2008 03:36 PM

Usually tickets are answered within 24-36 hours, sometimes much sooner. AJ is very easy to get hold of on ICQ.

The Adult Broker 11-06-2008 03:49 PM

AJ is always great on response :)

AJHall 11-06-2008 04:43 PM

Quote:

Originally Posted by MoreMagic (Post 15016590)
I had many problems with them.

I don't recognize your name or your company name as being one of our customers or someone we have worked with.

We take claims like this seriously so if you've had problems I need to figure out who you are and which of our clients this relates to.

Please contact me directly ASAP via email or ICQ.

AJHall 11-06-2008 04:46 PM

Just to make it clear, here are the steps and methods to get ahold of me:

1) Email [email protected]
2) ICQ 202474015
3) AIM elevatedxinc
4) Phone 1-800-690-9277

If steps 1-4 fail, use method 5:
5) Send carrier pigeon with note attached to leg

AJHall 11-06-2008 04:50 PM

[QUOTE=fujiko;15015770]just wondering how long it takes to get a reply.QUOTE]

Judging by the timestamps in this thread it takes about 1 hour and 31 minutes to get a reply :)

Makingcoin 11-06-2008 05:36 PM

Under a minute ;-)

-----
Makingcoin (4:23 PM) :
Hey AJ,
AJ Hall (4:23 PM) :
Hey dude
-----

ElevatedX is one company I would highly recommend.

AlienQ - BANNED FOR LIFE 11-06-2008 05:43 PM

Usally within 2 seconds of posting on GFY.

SiMpLe 11-06-2008 05:43 PM

Quote:

Originally Posted by MoreMagic (Post 15016590)
I had many problems with them.

And thats a load of BS right there :thumbsup

AJHall 11-06-2008 06:42 PM

Quote:

Originally Posted by SiMpLe (Post 15017184)
And thats a load of BS right there :thumbsup

Thanks man. Long time no speak. Next time I see you drinks are on me :thumbsup

hypedough 11-06-2008 07:02 PM

The people at ElevatedX always reply promptly. AJ is the shit :thumbsup

Thurbs 11-06-2008 07:15 PM

Quote:

Originally Posted by SiMpLe (Post 15017184)
And thats a load of BS right there :thumbsup

2x .. EVX is top notch in support and implementation.

I personally think they need 3 more AJs and 3 more Marks. but cloning is a tough science :1orglaugh

We hired someone who knew EVX to help us with all our installs and issues, I'd suggest anyone seriously using them to do the same. Never good to rely on 3rd party support for all issues, even if they are great at supporting you.

ExtremeBank_Adam 11-06-2008 10:04 PM

Another Elevated X supporter here... and we had all kinds of issues that they helped us with, like importing thousands of galleries and nearly 100,000 photos.

Thanks again AJ.

MoreMagic 11-06-2008 11:55 PM

Your right i am sorry :error it's profitX in the end same company ain't you?

Quote:

Originally Posted by AJHall (Post 15016922)
I don't recognize your name or your company name as being one of our customers or someone we have worked with.

We take claims like this seriously so if you've had problems I need to figure out who you are and which of our clients this relates to.

Please contact me directly ASAP via email or ICQ.


AJHall 11-07-2008 12:54 AM

Quote:

Originally Posted by MoreMagic (Post 15018119)
Your right i am sorry :error it's profitX in the end same company ain't you?

No, not us. We are not affiliated with them, you have the wrong company...

In any case thank you for coming back and posting to clear this up :thumbsup


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