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Old 11-06-2008, 01:06 PM   #1
fujiko
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ElevatedX - How long does it take to get a reply from them??

i am trying to get a hold of someone from elevatedx, but no one has replied.
just wondering how long it takes to get a reply.
I even sent an icq but nothing.
Anyone from there??
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Old 11-06-2008, 01:27 PM   #2
jact
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Last time I needed to get in touch with them they were very quick in getting back to me. Be patient, people sometimes step away from the keyboard.
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Old 11-06-2008, 01:31 PM   #3
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What jact said.
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Old 11-06-2008, 01:37 PM   #4
fujiko
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im patient.. just being since yesterday
So was just wondering.
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Old 11-06-2008, 02:37 PM   #5
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fujiko - How are you trying to contact us? I don't have any emails or ICQs from you. We also have an 800 number so getting ahold of me should be easy

If ever anyone doesn't get a response within 24 hours chances are I didn't receive the message.
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Old 11-06-2008, 03:20 PM   #6
MoreMagic
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I had many problems with them.
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Old 11-06-2008, 03:35 PM   #7
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They've been very prompt and nothing but helpful for us.
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Old 11-06-2008, 03:36 PM   #8
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Usually tickets are answered within 24-36 hours, sometimes much sooner. AJ is very easy to get hold of on ICQ.
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Old 11-06-2008, 03:49 PM   #9
The Adult Broker
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AJ is always great on response
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Old 11-06-2008, 04:43 PM   #10
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Quote:
Originally Posted by MoreMagic View Post
I had many problems with them.
I don't recognize your name or your company name as being one of our customers or someone we have worked with.

We take claims like this seriously so if you've had problems I need to figure out who you are and which of our clients this relates to.

Please contact me directly ASAP via email or ICQ.
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Old 11-06-2008, 04:46 PM   #11
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Just to make it clear, here are the steps and methods to get ahold of me:

1) Email [email protected]
2) ICQ 202474015
3) AIM elevatedxinc
4) Phone 1-800-690-9277

If steps 1-4 fail, use method 5:
5) Send carrier pigeon with note attached to leg
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Old 11-06-2008, 04:50 PM   #12
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[QUOTE=fujiko;15015770]just wondering how long it takes to get a reply.QUOTE]

Judging by the timestamps in this thread it takes about 1 hour and 31 minutes to get a reply
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Old 11-06-2008, 05:36 PM   #13
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Under a minute ;-)

-----
Makingcoin (4:23 PM) :
Hey AJ,
AJ Hall (4:23 PM) :
Hey dude
-----

ElevatedX is one company I would highly recommend.
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Old 11-06-2008, 05:43 PM   #14
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Usally within 2 seconds of posting on GFY.
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Old 11-06-2008, 05:43 PM   #15
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Quote:
Originally Posted by MoreMagic View Post
I had many problems with them.
And thats a load of BS right there
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Old 11-06-2008, 06:42 PM   #16
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Quote:
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And thats a load of BS right there
Thanks man. Long time no speak. Next time I see you drinks are on me
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Old 11-06-2008, 07:02 PM   #17
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The people at ElevatedX always reply promptly. AJ is the shit
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Old 11-06-2008, 07:15 PM   #18
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Quote:
Originally Posted by SiMpLe View Post
And thats a load of BS right there
2x .. EVX is top notch in support and implementation.

I personally think they need 3 more AJs and 3 more Marks. but cloning is a tough science

We hired someone who knew EVX to help us with all our installs and issues, I'd suggest anyone seriously using them to do the same. Never good to rely on 3rd party support for all issues, even if they are great at supporting you.
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Old 11-06-2008, 10:04 PM   #19
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Another Elevated X supporter here... and we had all kinds of issues that they helped us with, like importing thousands of galleries and nearly 100,000 photos.

Thanks again AJ.
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Old 11-06-2008, 11:55 PM   #20
MoreMagic
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Your right i am sorry it's profitX in the end same company ain't you?

Quote:
Originally Posted by AJHall View Post
I don't recognize your name or your company name as being one of our customers or someone we have worked with.

We take claims like this seriously so if you've had problems I need to figure out who you are and which of our clients this relates to.

Please contact me directly ASAP via email or ICQ.
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Old 11-07-2008, 12:54 AM   #21
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Quote:
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Your right i am sorry it's profitX in the end same company ain't you?
No, not us. We are not affiliated with them, you have the wrong company...

In any case thank you for coming back and posting to clear this up
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