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-   -   Anyone experiencing issues with epass ATM withdrawal? (https://gfy.com/showthread.php?t=953885)

ContentPimp 02-15-2010 12:33 PM

Anyone experiencing issues with epass ATM withdrawal?
 
I tried to withdraw funds but it says not sufficient funds, even tho I have way more than I want to take out...

anyone experienced problems taking out cash tonight 2/15/2010 via epass ATM card?
thx

seeandsee 02-15-2010 12:44 PM

no, i got 50$ no prob today

Sharky 02-15-2010 12:56 PM

make sure you are accounting for both the ATM fee as well as the epass ATM charge

ContentPimp 02-15-2010 12:59 PM

^ What do you mean?

..I have a hunch that I took out money the full ATM limit at 11:30PM last night, and now it's 8:59PM ... maybe that's the culprit behind my issue?

Phoenix 02-15-2010 01:01 PM

u seem to be the only person with issues regarding epassporte

they rock

please figure out how to use your epassporte and you will be a much happier person i think

ContentPimp 02-15-2010 01:03 PM

^ yea, just my luck

Jdoughs 02-15-2010 01:13 PM

I think the daily withdrawal limit resets at 5pm EST (what looks like 11 pm your time). It's not 24 hrs after you last withdrew, nor does it reset at midnight.

Lilit 02-15-2010 01:38 PM

I've experienced such an issue before. 1st time the problem was in my personal limits, I activated them but due to some technical issue they didn't get activated. The other time was when ePassporte had technical problems and I was trying to withdraw at that time.

Either way, contact someone at ePassporte and make sure everything's ok with your account :winkwink:

David! 02-15-2010 01:57 PM

I've had this problem twice this month, I made sure I was including the ATM fees and Epassporte fees, and still no go.
I waited 24 hours and it was working fine again. I'm still trying to figure at what time the 24 hours period starts or ends?

Jdoughs 02-15-2010 01:59 PM

Quote:

Originally Posted by MCO_David (Post 16852123)
I've had this problem twice this month, I made sure I was including the ATM fees and Epassporte fees, and still no go.
I waited 24 hours and it was working fine again. I'm still trying to figure at what time the 24 hours period starts or ends?

5 pm EST. (changes with DST, *Daylight Savings)

papill0n 02-15-2010 02:04 PM

make sure the funds are in your wallet

David! 02-15-2010 02:05 PM

Quote:

Originally Posted by Jdoughs (Post 16852132)
5 pm EST. (changes with DST, *Daylight Savings)

That's what I thought, but I've had many occasions when I withdrew money before 3 PM and was stuck the next day :(

Lilit 02-15-2010 02:08 PM

Quote:

Originally Posted by papill0n (Post 16852148)
make sure the funds are in your wallet

did you mean aren't? :winkwink:
If funds are in wallet you're unable to withdraw through ATM

pornguy 02-15-2010 02:19 PM

Got money yesterday with no issues. have not tried today.

Jarmusch 02-15-2010 02:21 PM

You sdon't don't have the money in the epass 'wallet' do you?

Michael O 02-15-2010 11:50 PM

There should be no problems withdrawing.
Make sure you have activated your personal limits on the "Visa Card" --> "Activate Personal Limits" page
You can also see your remaining limit on the Account Balance page.


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