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Old 01-18-2011, 10:19 PM   #1
Mutt
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WebTV user can't play videos in members area

I had no idea anybody still used WebTV but my luck I have an old guy who does and he joined my site. He can't play the WMV videos in the members area he says, WebTV's media player can play WMV versions 7-9 files. I copied one of the videos from the members area to an unprotected location and he could play the video fine.

any idea why he can't play the same file inside the members area?

thanks
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Old 01-18-2011, 10:20 PM   #2
babymaker
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Wow WebTV :D
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Old 01-18-2011, 10:27 PM   #3
garce
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Give him his money back.
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Old 01-18-2011, 10:30 PM   #4
baddog
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Sorry, I used to know the answer to that question, then Y2K came along and . . .
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Old 01-18-2011, 10:33 PM   #5
Danielle
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I had that problem on my amateur site. WebTV is not sending the username and password from it's built in video player. You have to have the videos outside the password protected area for WebTV users to view them.
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Old 01-18-2011, 10:35 PM   #6
BIGTYMER
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A refund is in order.
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Old 01-18-2011, 10:40 PM   #7
Mutt
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ha i'm not refunding him, i'll put all the videos outside the members area for him.

he claims he was a member of Alison Angel and could play videos from within the members area. not familiar with how her members area is set up, maybe the videos aren't protected by htaccess.
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Old 01-18-2011, 10:45 PM   #8
AzteK
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You're trying to find a solution for the only guy that uses WebTV in the world?
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Old 01-18-2011, 11:12 PM   #9
nismonotmugen
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wtf webtv is still around? that sucks
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Old 01-18-2011, 11:23 PM   #10
babymaker
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Quote:
Originally Posted by Mutt View Post
ha i'm not refunding him, i'll put all the videos outside the members area for him.

he claims he was a member of Alison Angel and could play videos from within the members area. not familiar with how her members area is set up, maybe the videos aren't protected by htaccess.
Now thats customer service
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Old 01-18-2011, 11:29 PM   #11
Agent 488
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http://www.msntv.com/pc/support/
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Old 01-18-2011, 11:31 PM   #12
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i had problems loading up flash on my commodore 64 earlier today. tape drive got stuck and had to type "LOAD FLASH" and "RUN" and it worked. lol

Webtv, Amiga, Commodore 64 FTW
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Old 01-18-2011, 11:38 PM   #13
ShellyCrash
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God, webtv users make me want to slit my throat. I haven't had to deal with one for about a year or so. The good news is they've stopped signing up new people for a while now. You can't buy the hardware anymore so they're just providing the service to existing customers until it's completely phased out.
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Old 01-18-2011, 11:59 PM   #14
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Quote:
Originally Posted by pamon View Post
i had problems loading up flash on my commodore 64 earlier today. tape drive got stuck and had to type "LOAD FLASH" and "RUN" and it worked. lol

Webtv, Amiga, Commodore 64 FTW
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