(Official Release) Finally, A Customer Support Solution for the Adult Industry...

[Jman]

(1 time announcement)

Adult Support Systems (A.S.S) is a new innovative online customer support service that focuses on adult industry business such as Membership sites, Cam sites and Dating...

Customer retention has become a major focus of many companies over the past few years. It has been shown time and time again, that the cost to attract new customers is approximately 5 times higher than the costs to retain your current ones. So, what is the best way to keep your current customers happy, and coming back again and again? Serve them. It cannot be stress enough how important it is to provide your customers with service that not only meets their expectations, but far surpasses them. Providing exemplary customer service is something that has been practiced in the mainstream market for years, but is much less of a focus in the adult industry. The adult industry is highly competitive, with a customer base that tends to lack a sense of loyalty, which makes that much more important to wow and dazzle them.

In order to satisfy your customers, you could hire a customer service team, train them, support them, and manage them, but that also becomes very costly and time consuming, not to mention, the massive trial and error that must be gone through in order to get everything just right. It is for these reasons that many companies opt to outsource this task to a call center. Call Centers are experts in sales and customer service starting at the recruiting process, all the way up to support and management Now here lies the problem for the adult industry. Most call centers will not touch any adult related business with a 10 foot pole because they will be dumped by their current clients; which leaves you at a bit of a disadvantage.

Not to worry though, hope is not lost. Adult Support Systems is a full service, web enabled customer contact center that specializes in nothing but the adult industry. We are experts in our field, and you can rest assured that your customers are in good hands with us.

Why Adult Support Systems:

We understand the unique needs of customers in the adult industry.
We do all of our own recruiting which allows us to scrutinize all prospective candidates carefully.
We provided the most highly trained customer service staff.
Onsite management and support staff with years of experience
Our office is based in London, ON which is home to multiple post secondary institutions, and giving us access to a well educated dynamic workforce

What we do:

Live Chat Customer Support - Provides real time contact with existing and potential customers. Communicating via text is much different than communicating verbally, and requires special training. Let our highly trained and skilled staff chat with your customers to increase your customer satisfaction and retention. This is by far the most popular means of communication for customers

Email Response Customer Support - In today's fast paced world, it's good to give your customers the option to address their problems and questions quickly without the need to have a live two way conversation. This is a popular choice for customers who have simple questions or concerns that they don't feel the need to have resolved immediately.

Inbound Call Customer Support and sales - This is a very cost effective way to communicate with current and prospective customers. According to the Direct Marketing Association's 2009 Response Rate Report, telephone contact had the best response rate. In terms of return on investment, phone programs also came out number one.

Online Cupid Response Support - Online Cupid messages are messages from profiles created by the site to other members on the site. By using Online cupid messages, not only will you increase the entertainment value for your members, but you can also use them as a means to give your members subtle hints on how to improve their profile, and therefore their success.

Online Cupid Response Support - Online Cupid messages are messages from profiles created by the site to other members on the site. By using Online cupid messages, not only will you increase the entertainment value for your members, but you can also use them as a means to give your members subtle hints on how to improve their profile, and therefore their success.

Put yourself one step above your competition and call us for your complimentary consultation today.

For any info on service and pricing, please contact me or

Shauna: Email: [email protected]
Toll free: 1-855-779-6814 ext.229
Direct: (226) 213-3179
Fax: (226) 213-3184
Skype: ptb.shauna
www.adultsupportsystems.com

[CurrentlySober]

You said.. ASS....

[AsianDivaGirlsWebDude]

ADG

[Dirty F]

This is your 1st 1 time announcement since 2003?

[okok]

Loving the bold branding. Not sure I'd do that myself but totally getting a kick out of it.

[shauna1978]

Hi all, my name is Shauna, and I'm the Operations Manager of A.S.S. I guess you could say that I've got my A.S.S. hat on, or that I spend all day buried in A.S.S. lol. But all kidding aside, I have sevearal years of experience as a manager in the call center industry, and was directly in charge of large sales and customer service teams for several Fortune 500 companies. I realize how important it is for any business to have a stellar customer care department, and especially an industry as competitive as the Adult Market. I am an expert in my field with many years of experience, and I assure you that your customers are in good hands.

[Evil Chris]

Coolness... here's a bump.

[AlexFS]

Is this software or a dedicated service you are offering? If software would recommend you to publish a demo!

[topsiteking]

Originally Posted by AlexFS

Is this software or a dedicated service you are offering? If software would recommend you to publish a demo!

[shauna1978]

Hi Alex. This is not software. Essentially, Adult Support Systems is a contact center exclusively for the adult market. We provide a full customer care solution for adult content businesses. We take care of the recruiting, the training, and the day to day management of our customer care team. This will in turn ensure that you have the most highly skilled and dedicated professionals taking care of your customers for you.

[Jman]

Anyone interested in trying this Support Service will get a 30 day trial (value of approx 600$)

Well worth it for any paysites, dating and cams.

[DamageX]

I sell le supports wiz stupids names.

[troncarver]

What is a Bank Changeback Management according to your homepage?

is that when you change a chargeback back into gold? ;)

[Klen]

Toolazy to read about what is this,is this like liveperson.com ?

[shauna1978]

Troncarver, something like that ;) Thanks for noticing the type on our site. I will have it fixed. Seriously though, we do dispute chargebacks on our clients behalf. We do all of the necessary research, and work with the banks in order to get chargebacks reversed. We also provide feedback to our clients in order to assist them in reducing the number of bank chargebacks

[shauna1978]

Originally Posted by KlenTelaris

Toolazy to read about what is this,is this like liveperson.com ?

To answer your question, no, this is nothing like LivePerson. LivePerson is just a tool that you can use if you already provide your own customer support. Adult Support Systems is a fully equipped customer contact center, which means that we will take care of all of your sales and customer support needs for you. We do all of our own recruiting to ensure that we hire only the most skilled professionals. We support our clients customers in a manner that exceeds even the customers expectations, and we provide valuable data and feedback to our clients so that they may use it to further improve their business model to attract new customers, and better retain their existing ones. If you are in the adult market, and have a customer base, we should talk. My email address and phone number is in the original post.

[PTB-Media]

Wicked service, Made a huge change to our bottom line (in a good way)