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I really hate Dell's tech support... I really hate Dell's tech support...
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Old 05-21-2013, 02:17 PM   #1
Juicy D. Links
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I really hate Dell's tech support...
please shoot me now
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Old 05-21-2013, 02:25 PM   #2
Supz
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is it for a pc, server or storage? what do you need help with?
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Old 05-21-2013, 04:30 PM   #3
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did you try turning it off and on?
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Old 05-21-2013, 07:09 PM   #4
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I've been using dells for the past six years. Not once have I ever had to call Dell support. Any problems I've had I've taken care of myself.

This past weekend I even got around to re-installing windows on one of my old boxes. Yea for me.
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Old 05-21-2013, 07:13 PM   #5
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you have a delllll dude? kool! high five bro!

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Old 05-21-2013, 07:17 PM   #6
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Originally Posted by Juicy D. Links View Post
please shoot me now


so mr links we are pulling up your account info now...
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Old 05-21-2013, 08:30 PM   #7
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As much as I hate paying Apple's inflated prices, they're support can't be beat.
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Old 05-22-2013, 02:53 AM   #8
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Funny, two weeks ago I had the best tech support experience I've ever had and it was Dell. Hard drive crashed on our office PC and after 15 min the ultra polite Indian guy determined it was indeed gone. They overnighted a new hard drive with windows pre formatted to a local tech guy. He then sits through an hour of LA traffic the next day to get to our office by the time they said they would. Puts the new drive in 20 min and our pc was back up and running not even 24 hours after my initial call. Obviously being a hardware issue under warranty is a lot easier than having a software issue, not sure I'd want to sit there with Dell's tech support for that.
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Old 05-22-2013, 05:08 AM   #9
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Quote:
Originally Posted by Rochard View Post
I've been using dells for the past six years. Not once have I ever had to call Dell support. Any problems I've had I've taken care of myself.

This past weekend I even got around to re-installing windows on one of my old boxes. Yea for me.

tbh me too man , but this was hardware related and one of those thin ultrabooks that I am afraid to even open up lol plus it was under warranty.....

But long story short they are sending me a new one now
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Old 05-22-2013, 05:10 AM   #10
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As much as I hate paying Apple's inflated prices, they're support can't be beat.

lolol i gotta agree with you on that the applecare guys on the phone are amazing
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Old 05-22-2013, 05:12 AM   #11
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Indian customer service reps that don't own computers are awesome.
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Old 05-22-2013, 05:13 AM   #12
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Funny, two weeks ago I had the best tech support experience I've ever had and it was Dell. Hard drive crashed on our office PC and after 15 min the ultra polite Indian guy determined it was indeed gone. They overnighted a new hard drive with windows pre formatted to a local tech guy. He then sits through an hour of LA traffic the next day to get to our office by the time they said they would. Puts the new drive in 20 min and our pc was back up and running not even 24 hours after my initial call. Obviously being a hardware issue under warranty is a lot easier than having a software issue, not sure I'd want to sit there with Dell's tech support for that.
They sent 5 guys to swap shit out but each one seemed to fuck something up lolol also it made one trip to Dell's depot as well but they sent it back with no OS and that was fucking a mess ....
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Old 05-22-2013, 06:07 AM   #13
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They bought Alienware which always had the best support and wrecked the entire brand with their crappy support as well.
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Old 05-22-2013, 06:41 AM   #14
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Dell machine are a piece of shit. You should go for HP. Spend once relax for long term...
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Old 05-22-2013, 06:52 AM   #15
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hopefully, you won't ever have to call at&t support, i hope dell is not as bad as them.
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Old 05-22-2013, 07:52 AM   #16
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I totally agree about the at&t tech support, or Charter biz internet. Isn't grand how the residential tech support is much better than Business support? Yet it cost twice as much. lol
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Old 05-22-2013, 08:13 AM   #17
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in Canada.. you press #2 for French in the option menu. That way the call never makes it to India. Bilingualism is good for something.
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Old 05-22-2013, 08:15 AM   #18
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Originally Posted by Juicy D. Links View Post
They sent 5 guys to swap shit out but each one seemed to fuck something up lolol also it made one trip to Dell's depot as well but they sent it back with no OS and that was fucking a mess ....
Damn, that does sound like a nightmare. I'm guessing its nice you're getting a new one, but a pain in the ass to get it up to speed with all the stuff your old one had on it.
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