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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
So Fucking Banned
Industry Role:
Join Date: Apr 2001
Location: N.Y. -Long Island --
Posts: 122,992
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I really hate Dell's tech support...
please shoot me now
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#2 |
Arthur Flegenheimer
Industry Role:
Join Date: Jul 2006
Location: New York City
Posts: 11,056
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is it for a pc, server or storage? what do you need help with?
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#3 |
Confirmed User
Industry Role:
Join Date: Nov 2012
Posts: 1,216
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did you try turning it off and on?
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#4 |
Jägermeister Test Pilot
Industry Role:
Join Date: Dec 2001
Location: NORCAL
Posts: 73,681
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I've been using dells for the past six years. Not once have I ever had to call Dell support. Any problems I've had I've taken care of myself.
This past weekend I even got around to re-installing windows on one of my old boxes. Yea for me.
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#5 |
Pay It Forward
Industry Role:
Join Date: Sep 2005
Location: Yo Mama House
Posts: 77,169
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you have a delllll dude? kool! high five bro!
__________________
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#6 |
So Fucking Banned
Industry Role:
Join Date: Jan 2013
Location: lollling
Posts: 4,390
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#8 |
Troll Patrol
Industry Role:
Join Date: Aug 2002
Location: Local Socal
Posts: 15,214
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Funny, two weeks ago I had the best tech support experience I've ever had and it was Dell. Hard drive crashed on our office PC and after 15 min the ultra polite Indian guy determined it was indeed gone. They overnighted a new hard drive with windows pre formatted to a local tech guy. He then sits through an hour of LA traffic the next day to get to our office by the time they said they would. Puts the new drive in 20 min and our pc was back up and running not even 24 hours after my initial call. Obviously being a hardware issue under warranty is a lot easier than having a software issue, not sure I'd want to sit there with Dell's tech support for that.
__________________
"WTF, on google you can find the answer to every question in human history, EXCEPT how to convert cams..
Its crazy..." VenusBlogger |
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#9 | |
So Fucking Banned
Industry Role:
Join Date: Apr 2001
Location: N.Y. -Long Island --
Posts: 122,992
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Quote:
tbh me too man , but this was hardware related and one of those thin ultrabooks that I am afraid to even open up lol plus it was under warranty..... But long story short they are sending me a new one now |
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#10 |
So Fucking Banned
Industry Role:
Join Date: Apr 2001
Location: N.Y. -Long Island --
Posts: 122,992
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#11 |
Confirmed User
Industry Role:
Join Date: Oct 2003
Location: L.A.
Posts: 5,744
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Indian customer service reps that don't own computers are awesome.
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#12 | |
So Fucking Banned
Industry Role:
Join Date: Apr 2001
Location: N.Y. -Long Island --
Posts: 122,992
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Quote:
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#13 |
www.EngineFood.com
Industry Role:
Join Date: Aug 2006
Posts: 5,697
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They bought Alienware which always had the best support and wrecked the entire brand with their crappy support as well.
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#14 |
Yellowplum / 247mg
Industry Role:
Join Date: Feb 2008
Location: Nicosia, CY
Posts: 2,161
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Dell machine are a piece of shit. You should go for HP. Spend once relax for long term...
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#15 |
The People's Post
Industry Role:
Join Date: Dec 2008
Location: invisible 7-11
Posts: 64,899
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hopefully, you won't ever have to call at&t support, i hope dell is not as bad as them.
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#16 |
Registered User
Industry Role:
Join Date: May 2013
Posts: 47
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I totally agree about the at&t tech support, or Charter biz internet. Isn't grand how the residential tech support is much better than Business support? Yet it cost twice as much. lol
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#17 |
Confirmed User
Industry Role:
Join Date: Feb 2005
Location: Across the river Styx
Posts: 1,998
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in Canada.. you press #2 for French in the option menu. That way the call never makes it to India. Bilingualism is good for something.
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Rich"at"rebel-ads.com ICQ 644377336 or MSN ruralx"at"hotmail.com |
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#18 |
Troll Patrol
Industry Role:
Join Date: Aug 2002
Location: Local Socal
Posts: 15,214
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Damn, that does sound like a nightmare. I'm guessing its nice you're getting a new one, but a pain in the ass to get it up to speed with all the stuff your old one had on it.
__________________
"WTF, on google you can find the answer to every question in human history, EXCEPT how to convert cams..
Its crazy..." VenusBlogger |
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