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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Too lazy to wipe my ass
Industry Role:
Join Date: Aug 2002
Location: A Public Bathroom
Posts: 38,606
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Big Up to Amazon Customer services :)
Wonderful service from amazon regarding something that didn't arrive on time. It wasn't their fault, they had sent it, but the carrier had screwed up. I couldn't chase the carrier as I was the recipient - It had to be the seder (Amazon) so I hit them up...
I really made ZERO fuss. Just pointed out my package had travelled to within 15 miles of me, and then gone off at a tangent to London, 270 miles away ! Good god! They couldn't do enough for me. Both in rectifying the problem, apologising profusely and insisting giving me a full refund ![]() I was more than happy, but then received another really lengthy email apologising again for the 'terrible' experience I had endured and that they hoped I would still shop with them in the future. COMPLETELY OVER THE TOP (But nice anyway) It put me in mind of this old sketch... Enjoy ! |
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#2 |
Too lazy to set a custom title
Join Date: Aug 2001
Location: portland, OR
Posts: 20,684
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I've only had to deal with them a couple of times and both times they were amazing.
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#3 |
VIP
Industry Role:
Join Date: Jul 2013
Posts: 22,111
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They always has been good for me.
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#4 |
Confirmed User
Industry Role:
Join Date: Aug 2006
Posts: 2,683
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So did you get what you ordered or not?
__________________
Buying sites with income, paying by paxum, hit me up |
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#5 |
Fakecoin Investor
Industry Role:
Join Date: Jul 2012
Location: New Delhi, IN
Posts: 7,127
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they are reading this now and thank you
__________________
WARNING: Stay Away From Marlboroack aka aka Brandon Ackerman
https://gfy.com/21169705-post8.html Donny Long is Felon, Stalker, Scammer & Coward http://www.ripoffreport.com/reports/...lon-int-761244 |
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#6 |
Too lazy to set a custom title
Join Date: Mar 2002
Location: Australia
Posts: 17,393
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You guys are either lucky, or I'm extremely dumb. The one time I needed to contact them, I couldn't find anything besides a few canned problem links (such as "Issue with packaging")
I figured they were just another Google; automate everything, and fuck the 0.01% that actually need to speak to a human. |
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#7 |
Carpe Visio
Industry Role:
Join Date: Jul 2002
Location: New York
Posts: 43,061
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Same thing happened to me this past week. Was a $10 item. They sent a second and both showed up the same day. They said to keep them both when I called.
This isn't the first time I've had them do this either. Great company when it comes to CS. |
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#8 |
It's 42
Industry Role:
Join Date: Jun 2010
Location: Global
Posts: 18,083
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Amazon Customer Support has been 100% excellent for me.
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