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Old 12-12-2007, 03:14 AM   #1
jackon
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why epassport blocked my account

I buy a gift card from simon.com

and open the epass card ,the approved

but today ,epass blocked my account without any reason


the dont allow gift card to open it ,I have not seen in there site


any one can answer?

even you dont allowed ,you should return my money

suck
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Old 12-12-2007, 03:16 AM   #2
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I think epassporte have brought in some new rules, one of which seems to be that personal account holders can only receive affilate commission from one sponsor using their system. Maybe this has effected you?


Quote:
Originally Posted by jackon View Post
I buy a gift card from simon.com

and open the epass card ,the approved

but today ,epass blocked my account without any reason


the dont allow gift card to open it ,I have not seen in there site


any one can answer?

even you dont allowed ,you should return my money

suck
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Old 12-12-2007, 03:25 AM   #3
jackon
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Quote:
Originally Posted by John. View Post
I think epassporte have brought in some new rules, one of which seems to be that personal account holders can only receive affilate commission from one sponsor using their system. Maybe this has effected you?


they blocked my account
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Old 12-12-2007, 03:32 AM   #4
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Please email me your UserID to [email protected] then I will look into it.

Thanks
Michael
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Old 12-12-2007, 03:43 AM   #5
jackon
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Quote:
Originally Posted by Michael O View Post
Please email me your UserID to [email protected] then I will look into it.

Thanks
Michael

Email sent ,thanks for you help
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Old 12-12-2007, 03:46 AM   #6
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Wow... i'm not an epass hater, but I sure am having alot of trouble finding reasons to like them.
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Old 12-12-2007, 03:54 AM   #7
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Now that's some seriously good customer service!!

Quote:
Originally Posted by Michael O View Post
Please email me your UserID to [email protected] then I will look into it.

Thanks
Michael
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Old 12-12-2007, 03:55 AM   #8
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Now that's some seriously good customer service!!
Don't you think even better customer service is having a service you can use that doesn't require you to use customer service?
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Old 12-12-2007, 04:04 AM   #9
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Please email me your UserID to [email protected] then I will look into it.

Thanks
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When are you gonna answer my question about my account that ePassporte closed and still, a year later, has not given a valid reason for said closing?

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Now that's some seriously good customer service!!
You're new here. Read more, talk less.
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Old 12-12-2007, 05:03 AM   #10
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When are you gonna answer my question about my account that ePassporte closed and still, a year later, has not given a valid reason for said closing?



You're new here. Read more, talk less.
epass suck
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Old 12-12-2007, 05:57 AM   #11
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For security purposes your Account has been placed in a temporary fund protection mode.

For more information and further instructions please contact our Account Holder Services Department at your earliest convenience.

We apologize in advance for any inconvenience this may cause.
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Old 12-12-2007, 06:05 AM   #12
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Don't you think even better customer service is having a service you can use that doesn't require you to use customer service?
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Old 12-12-2007, 06:06 AM   #13
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Seems like opening your account with a gift card you'd just be asking for trouble. They want to verify who you are, linking a card up to a physical address. They'll even block your account until they do so, usually requiring you to fax in a copy of ID and your credit card statement, which you wont have because you got a gift card. Be prepared to set up your actual credit card on the account and go through verification. Don't blame epass becuase you did something retarded. If you could set up an acount with a prepaid credit card or a gift card then whats the security in that? Can't blame them.
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Last edited by teg0; 12-12-2007 at 06:08 AM..
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Old 12-12-2007, 06:12 AM   #14
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Keep us posted..
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Old 12-12-2007, 06:34 AM   #15
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Wow... i'm not an epass hater, but I sure am having alot of trouble finding reasons to like them.
if only people read the RULES! jesus...

I have never ever had any trouble!
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Old 12-12-2007, 06:37 AM   #16
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Is your account verified? Did you sent them your ID and bill copies?
As I remember, they block not verified accounts when you get 5k USD.
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Old 12-12-2007, 06:46 AM   #17
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Seems like opening your account with a gift card you'd just be asking for trouble. They want to verify who you are, linking a card up to a physical address. They'll even block your account until they do so, usually requiring you to fax in a copy of ID and your credit card statement, which you wont have because you got a gift card. Be prepared to set up your actual credit card on the account and go through verification. Don't blame epass becuase you did something retarded. If you could set up an acount with a prepaid credit card or a gift card then whats the security in that? Can't blame them.
gift card's money is clean

why the blocked ,I can give them online access of my statemnt
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Old 12-12-2007, 06:48 AM   #18
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Is your account verified? Did you sent them your ID and bill copies?
As I remember, they block not verified accounts when you get 5k USD.
only $40 usd to my epass acccount
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Old 12-12-2007, 08:48 AM   #19
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Don't you think even better customer service is having a service you can use that doesn't require you to use customer service?
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Old 12-12-2007, 08:50 AM   #20
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Old 12-12-2007, 09:14 AM   #21
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Epass gift account looks like a hassle...
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Old 12-12-2007, 09:29 AM   #22
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epass is fucked in the moolah
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Old 12-12-2007, 10:07 AM   #23
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Quote:
Originally Posted by teg0 View Post
Seems like opening your account with a gift card you'd just be asking for trouble. They want to verify who you are, linking a card up to a physical address. They'll even block your account until they do so, usually requiring you to fax in a copy of ID and your credit card statement, which you wont have because you got a gift card. Be prepared to set up your actual credit card on the account and go through verification. Don't blame epass becuase you did something retarded. If you could set up an acount with a prepaid credit card or a gift card then whats the security in that? Can't blame them.
yes they need to verify who you are but that is just plain shady.

Imagine you went into a store and they said " sorry we dont take cash , but now that we have yours we aren't going to give it back until you show 2 forms of id and a letter addressed to you.

and besides that why would they need your id anyways. they cant legally verify any of it , nor do they seem to care when fraud is committed on a massive scale.
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Old 12-12-2007, 10:11 AM   #24
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yes they need to verify who you are but that is just plain shady.

Imagine you went into a store and they said " sorry we dont take cash , but now that we have yours we aren't going to give it back until you show 2 forms of id and a letter addressed to you.

and besides that why would they need your id anyways. they cant legally verify any of it , nor do they seem to care when fraud is committed on a massive scale.

Its because his giftcard is a prepaid thing. Not attached to his address, he isn't going to receive monthly bills for it. Its basically a debit card, not a credit card. Anyone can buy prepaid cards easily, and anonymously. I see them at gas stations all the time.

Whats to keep someone from buying a prepaid card with cash at a gas station, opening up an epassporte account and defrauding a bunch of people? It wouldn't be attached him him by a credit card because that card is prepaid and he paid with cash. Kind of the same reason why criminals like to use prepaid tracfones that they paid for in cash.
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Old 12-12-2007, 10:25 AM   #25
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Epassporte sucks! They change the rules as they go along and they will fuck you over and lie to you at the first opportunity they get. If you have any recourse whatsoever (mail, paypal, another service) use that instead.

I sympathise with anyone without any recourse
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Old 12-12-2007, 10:28 AM   #26
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For security reasons accounts opened with prepaid credit card have a limited functionality. Full functionality can be had by adding a real credit card or a US bank account to the account.
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Old 12-12-2007, 10:30 AM   #27
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Epassporte sucks! They change the rules as they go along and they will fuck you over and lie to you at the first opportunity they get. If you have any recourse whatsoever (mail, paypal, another service) use that instead.

I sympathise with anyone without any recourse
We offered you to wire the money to you and close your account when you had problems, we did so.
Now you start another bitching crusade because your account were closed, I am sorry but I don't understand your problem are you pissed at us now because we closed your account as we agreed on?
I never told you that your account would remain open as you claimed on ICQ.
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Old 12-12-2007, 10:59 AM   #28
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For security reasons accounts opened with prepaid credit card have a limited functionality. Full functionality can be had by adding a real credit card or a US bank account to the account.
But I dont want to add real creditcard

what happen with my account?

anyway you should unblocked account? or return my money

aslo I open gift account to my friend ,so how about their account
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Old 12-12-2007, 11:13 AM   #29
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We offered you to wire the money to you and close your account when you had problems, we did so.
Now you start another bitching crusade because your account were closed, I am sorry but I don't understand your problem are you pissed at us now because we closed your account as we agreed on?
I never told you that your account would remain open as you claimed on ICQ.
I'm glad you were man enough to post and I have no personnel problem with you per say. But you did tell me my account would remain open (and I will post your ICQ reply if you suddenly forgot, like you claimed to have accidentally deleted me from ICQ in another of these threads).

I don't want to see another newb get screwed over by you guys and that is my future mission. I don't think you know (or are even concerned with) the time you cost me just in getting checks dumped one way or the other.

I've had to contact sponsors and look like an asshole in the process going back and forth from you guys.

If a newb lives in a bananna republic, and you guys have a service to offer, fine. If they live in a Western Civilization they should stick to the mail.

Again, lets post our conversations on ICQ here and let the people decide who's the dickhead in this.

I'll say this. You didn't rip me off and you probably did the best you think you can do for me. I like you personally as a person and as a professional, but that has nothing to do with this.

Someone should hire you to work for them that can compete with epassporte. It's probably not your fault, it's their system.

But yes, I'm pissed because all stories conflict and make me look like an asshole to my sponsors and I don't want to see a newb who doesn't know what's going on get involved with you guys. Especially if he's signing up with sponsors under me.
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Old 12-12-2007, 11:38 AM   #30
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We offered you to wire the money to you and close your account when you had problems, we did so.
Now you start another bitching crusade because your account were closed, I am sorry but I don't understand your problem are you pissed at us now because we closed your account as we agreed on?
I never told you that your account would remain open as you claimed on ICQ.

Secondly, Michael, why don't you answer this guy's question

Quote:
Originally Posted by jackon View Post
But I dont want to add real creditcard

what happen with my account?

anyway you should unblocked account? or return my money

aslo I open gift account to my friend ,so how about their account
I'm not judging you, and I know you have your reasons for various things and a lot of shitheads are sitting here saying things that aren't true.

But we both know my bullshit is true and I would back this guy before you guys without a response due to my experiences.

It shouldn't be any of my business, but I am sort of making it mine now
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Old 12-12-2007, 11:40 AM   #31
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FuckEpass.com ... Good one!
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Old 12-12-2007, 11:44 AM   #32
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We offered you to wire the money to you and close your account when you had problems, we did so.
Now you start another bitching crusade because your account were closed, I am sorry but I don't understand your problem are you pissed at us now because we closed your account as we agreed on?
I never told you that your account would remain open as you claimed on ICQ.
I had big plans with you guys for what you claim to offer an now you set me back months.

I know that's on me, but it's on you guys too.
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Old 12-12-2007, 11:52 AM   #33
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lol fuckepass.com

Michael

how about I dont add real credit card

blocked for every? gift card's money is real money ,I pay simon.com to buy

Is that mean you will take away this money?
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Old 12-12-2007, 12:06 PM   #34
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If I said your account will remain open it was a mistake what is your username on ICQ? or send me a message then I will check the logs.

Jackon
I am still looking into your account and I will email you as soon as I have more information.
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Old 12-12-2007, 12:08 PM   #35
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Just answer the fucking guy? How did you find the time to pick me out of this thread and not answer his fucking question when it's his thread?

This pretty much goes to show you what you get when you deal with epassporte.

And yes, you did tell me my account wouldn't be closed and before you work something out with ICQ and discredit them, I did already copy and download that one convo post dated

Michael (ePassporte) ‎(11/27/2007 5:57 AM):

Should I post the lie or you want to just roll on out and not answer this guy?
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Old 12-12-2007, 12:12 PM   #36
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I found the ICQ log and I apologize for giving you the wrong information, I see that I told you your account will remain open, it was a mistake and I apologize for that.
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Old 12-12-2007, 12:14 PM   #37
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Just answer the fucking guy? How did you find the time to pick me out of this thread and not answer his fucking question when it's his thread?

This pretty much goes to show you what you get when you deal with epassporte.

And yes, you did tell me my account wouldn't be closed and before you work something out with ICQ and discredit them, I did already copy and download that one convo post dated

Michael (ePassporte) ‎(11/27/2007 5:57 AM):

Should I post the lie or you want to just roll on out and not answer this guy?
I will answer him on email as soon as I know more, I am waiting to hear back from the person handling this.
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Old 12-12-2007, 12:19 PM   #38
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smutnut
If I said your account will remain open it was a mistake what is your username on ICQ? or send me a message then I will check the logs.

Jackon
I am still looking into your account and I will email you as soon as I have more information.
You know what? IT'S ALWAYS A MISTAKE? LOL. No problem though. I thought you were bailing and you're not, so I'll make it clear:

You didn't rip me off and you went out of your way to make sure I got my money and that's comendible, BIG TIME. I DON'T THINK YOU GUYS WERE DESIGNED TO SCREW PEOPLE INTENTIONALLY

But I switched everyone of my sponsors back to you guys after you told me my account would remain open and started getting emails this week from sponsors saying they couldn't put money in my account.

Now, like an asshole, I have to tell them go back to mail, and probably can't blame them if checks get lost. This is on you guys and that's what every newb should know.

I love what you guys planned to do with your set up, but it doesn't work. You don't upgrade servers and screw long time clients, or short time ones. You compensate them.

I know bananna republics don't think this way but america designed the business and despite the fact that that's all we're good for now, the customer always comes first.

Hopefully this is enough said but I won't let another newb get fucked by you guys. Not one under my watch anyway.

I'll emphasize though here at the end (which I shouldn't do) that you're not thieves and I did get my money. I trust your integrity now, but still not your qualifications as far as your organization goes.
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Old 12-12-2007, 12:35 PM   #39
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For security reasons accounts opened with prepaid credit card have a limited functionality. Full functionality can be had by adding a real credit card or a US bank account to the account.
What is the functionality? $40 is $40. You are keeping it from him, yet it's his $40, I can care less if he is connected and under watch by 100,000 conspiracy agents across the globe, you do not get a right to open him an account take his money and deny him his funds.
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Old 12-12-2007, 12:37 PM   #40
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What is the functionality? $40 is $40. You are keeping it from him, yet it's his $40, I can care less if he is connected and under watch by 100,000 conspiracy agents across the globe, you do not get a right to open him an account take his money and deny him his funds.

Exactly, don't write a check with your mouth that your ass can't cash!

And that whole US bullshit. They aren't even in the US so they have a lot of balls trying to back themselves up with US bullshit!

Last edited by smutnut; 12-12-2007 at 12:39 PM..
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Old 12-12-2007, 12:41 PM   #41
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What is the functionality? $40 is $40. You are keeping it from him, yet it's his $40, I can care less if he is connected and under watch by 100,000 conspiracy agents across the globe, you do not get a right to open him an account take his money and deny him his funds.
I can not go into specifics but there is a reason why we don't allow full functionality to accounts opened using a pre paid credit card. Limited functionality could be restrictions on sending/receiving funds, creating gift accounts, get a Electron card and so on.
He will be able to spend his money as soon as this issue is resolved, I am dealing with this card holder via email.
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Old 12-12-2007, 12:42 PM   #42
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smutnut
If I said your account will remain open it was a mistake what is your username on ICQ? or send me a message then I will check the logs.

Jackon
I am still looking into your account and I will email you as soon as I have more information.
Your doing finincial information swaps via ICQ? lol,
omg, IF YOU EVER USED this service AND ARE NOT RUNNING AND CHANGING YOUR NAMES, YOUR SS#'s, Credit card information and addessses, etc immediately.. You are all so screwed. Of course most of you knew this already. Now ask yourself, is convienence worth whats soon to come?
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Old 12-12-2007, 12:45 PM   #43
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I can not go into specifics but there is a reason why we don't allow full functionality to accounts opened using a pre paid credit card. Limited functionality could be restrictions on sending/receiving funds, creating gift accounts, get a Electron card and so on.
He will be able to spend his money as soon as this issue is resolved, I am dealing with this card holder via email.
WRONG, you dont open an account period then, you are simply ganking funds like mad through this loophole...
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Old 12-12-2007, 01:02 PM   #44
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WRONG, you dont open an account period then, you are simply ganking funds like mad through this loophole...

this is when they are at their best!!!
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Old 12-12-2007, 01:07 PM   #45
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Its because his giftcard is a prepaid thing. Not attached to his address, he isn't going to receive monthly bills for it. Its basically a debit card, not a credit card. Anyone can buy prepaid cards easily, and anonymously. I see them at gas stations all the time.

Whats to keep someone from buying a prepaid card with cash at a gas station, opening up an epassporte account and defrauding a bunch of people? It wouldn't be attached him him by a credit card because that card is prepaid and he paid with cash. Kind of the same reason why criminals like to use prepaid tracfones that they paid for in cash.
criminals use cash all the time too , so you think it's alright for a store to say "sorry we dont take cash " and keep your cash ?

its pretty simple . if you cant open an account then dont let people open an account.

if you walked into a bank and opened an account with 10,000 in old $50 bills and the next day they said , sorry we closed your account , lots of criminals use cash , and you can't have your cash back unless you send your private personal information ( i.e. everything needed for someone to steal your identity ) to a third world country who may or may not have any laws against them selling this information ? .. dayyum
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Old 12-12-2007, 01:08 PM   #46
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Now that's some seriously good customer service!!
Are you fucking kidding?
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Old 12-12-2007, 01:14 PM   #47
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Are you fucking kidding?
Exactly! They have some many fucking spies here it's not even funny!
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Old 12-12-2007, 01:17 PM   #48
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Where is epass located? Nigeria?
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Old 12-12-2007, 01:19 PM   #49
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Where is epass located? Nigeria?
Obviously, someplace where they can fuck you anytime they want!
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Old 12-12-2007, 02:08 PM   #50
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yee-haa@!
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