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Old 01-17-2009, 03:10 PM   #1
96ukssob
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:mad Have Comcast? Check Your Speed!!

I noticed when I went to Vegas that I wasnt able to check my home server or slingbox so I figured my IP was changed or the power went out no biggie.

Well yesterday im uploading pictures from Vegas and notice the speed is really slow, so I check on speedtest.net and its WAY slower than it was. I reboot the modem, router, computer, etc. and try again... still slow.

So i call Comcast and ask what are they doing to my internet? I pay through the nose for faster speed and damned if im going to get the basic internet rate. Well after arguing with 2 reps and one "cs manager" they claim that with recent power outages (which i dont know if it was true cause i wasnt here) some customers may be effected.

so basically, if i never would of called they would of never put me back on the higher package? seriously, messed up. I call back this morning and within 10 minutes its fixed again... but for how long

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Old 01-17-2009, 03:34 PM   #2
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I'm at about 30mb/8mb
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Old 01-17-2009, 03:37 PM   #3
crockett
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Comcast has always been scammers like this.
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Old 01-17-2009, 03:43 PM   #4
HorseShit
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happens and 99% of customers either don't notice or don't say anything
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Old 01-17-2009, 03:46 PM   #5
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Old 01-17-2009, 03:50 PM   #6
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Old 01-17-2009, 03:53 PM   #7
IllTestYourGirls
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wow only 4,000 and 400 ish on comcast right now
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Old 01-17-2009, 03:54 PM   #8
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Old 01-17-2009, 03:58 PM   #9
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diferent server
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Old 01-17-2009, 04:09 PM   #10
dav3
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Just be thankful you aren't paying about $67/month for this crap...



ATMC Suck Ass.

I used to hate Comcast too, until I moved and was stuck with the Worst Internet Service Ever.
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Old 01-17-2009, 04:13 PM   #11
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Old 01-17-2009, 04:18 PM   #12
BVF
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Damn and I'm supposedly on Road Runner's fastest tier

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Old 01-17-2009, 04:21 PM   #13
uno
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Comcast has always blown. Cablevision's Optimum Online rocks.
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Old 01-17-2009, 04:24 PM   #14
Penny24Seven
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This is a crock with COmcast because when I upload it goes super fast for the first 10 seconds and then in slows down a bunch so if this test is showing that it is set up to make it look good. I just noticed it started doing it over the last 2 weeks.
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Old 01-17-2009, 05:00 PM   #15
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Quote:
Originally Posted by Brian837 View Post
This is a crock with COmcast because when I upload it goes super fast for the first 10 seconds and then in slows down a bunch so if this test is showing that it is set up to make it look good. I just noticed it started doing it over the last 2 weeks.
That sounds like their "PowerBoost" modem config...
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Old 01-17-2009, 05:01 PM   #16
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Some of you guys are seeing 15-20mbps and are complaining?

If you're seeing slow speeds, try doing a "hard reset" of the modem - just unplug the power and coax cable from the modem for like 30sec's and plug them back in. If you have a phone modem, you'll have to remove the battery pack aswell. That should force the modem to pick up a better signal.

BTW, speedtest sucks. I'd suggest using speakeasy.net.
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Old 01-17-2009, 05:47 PM   #17
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Old 01-17-2009, 05:52 PM   #18
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Comcast = the Devil

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Old 01-17-2009, 05:55 PM   #19
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My connection has been shit lately.. apparently hanging up at ae-1-8.bar2.Boston1.Level3.net for the past week or so...
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Old 01-17-2009, 05:59 PM   #20
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Old 01-17-2009, 06:36 PM   #21
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If you guys are constantly seeing slow speeds, call your isp's tech support and check to make sure the provisioning of your modem is correct. Also, there could be signal issues (ie signals coming from the cable tap outside of your house) that could be causing slow speeds or latency.
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